GREAT REASONS TO WORK FOR THE COMPANY:
- Career advancement opportunities
- Bonus potential
- Company contributed group health insurance & pension programs
- Competitive vacation program
- Associate recognition program
- Merchandise discounts (up to 50% off)
- Free Parking
- Fun work environment
- Fantastic Leadership team
Position Description Summary:
An Assistant General Manager is responsible for the daily execution of the Mission Statement which includes providing
First Class Service to every customer while partnering with the General Manager to ensure consistent and timely
execution of company policies and procedures. An Assistant General Manager is assigned specific leadership
responsibilities within Zone(s), terminal(s), or other support areas.
Position Requirements & Qualifications:
- Promptly resolve all customer service and associate issues in accordance with our Core Values
- Exceed First Class Service standards and behavior with every customer, business partners and peers
- Treat customers and peers in accordance with the core values of the company
Operations
- Ensure store merchandising standards are consistently executed per the company guidelines
- Partner with the General Manager to ensure consistent implementation of the organizational
policies and goals set forth by the company, while holding the team accountable to such standards
Financial/Business
- Influence and make recommendations to help achieve performance objectives in the areas of sales,
expenses, inventory control, and payroll while monitoring overall P&L results and formulating
actions plan as needed
Leadership/People
- Train, motivate, and develop a professional team that possesses the ability to achieve sales goals
while adhering to company performance metrics, implementing promotional programs, and
coordinating special events
- Build strong business relationships with airport management, brand partners, and the Support
Center Team through the use of clear, consistent communication
- Monitor and address performance issues in a timely manner while providing on-going coaching and
counseling
- Perform all basic human resource functions including interviewing, succession planning, training,
scheduling, and performance reviews
Other Knowledge, Skills, Abilities or Certifications:
- Ability to work flexible shifts in a 7/365-day team-oriented environment; occasional travel as business dictates
- Exceptional customer service skills and an ability to communicate effectively using the English language
- Self-starter able to prioritize numerous tasks and adapt to unexpected situations simultaneously
- Proficiency required in reading, writing, mathematics, cash handling/ reporting
- Proficiency required in Microsoft Office
- Ability to pass the Department of Transportation requirements
Physical Requirement
- Standing for long periods of time and the ability to work in environments with varying temperatures
- Ability to lift a minimum of 40 lbs., perform essential job functions such as standing for extended periods,
bending, reaching, climbing a ladder, and walking long distances
Equal Opportunity Employer Statement: Paradies Lagardere is committed to equal opportunity and diversity. We welcome applications from all qualified individuals, regardless of race, gender, age, disability, religion, sexual orientation, or any other legally protected status in accordance with Ontario law. We are dedicated to fostering an inclusive and accessible work environment. If you require accommodations during the recruitment and selection process, please inform us in advance, and we will make reasonable arrangements to accommodate your needs.
Preferred
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Innovative: Consistently introduces new ideas and demonstrates original thinking
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Leader: Inspires teammates to follow them
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Team Player: Works well as a member of a group
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Enthusiastic: Shows intense and eager enjoyment and interest
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Dedicated: Devoted to a task or purpose with loyalty or integrity
Preferred
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Self-Starter: Inspired to perform without outside help
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Flexibility: Inspired to perform well when granted the ability to set your own schedule and goals
