- Location : Nanaimo, BC
- Job Type : Fulltime
- Salary : $22.00- $25.00 Per Hour
Canadian Tire Stores encourage all applicants to verify job opportunities by visiting the official Canadian Tire careers website at canadiantirestores.ca before submitting personal information or applications.
Are you looking for a job where you can learn, meet people, have fun, share your ideas and help customers in a family and diverse work environment? Would you like to join one of Canada”s most iconic and trusted companies? We’re 100 years young and we need you!!
Job summary
The Service Advisor works in a fast-paced Automotive Service Centre environment communicating directly with customers and Service Centre employees, managing customers” needs and expectations regarding auto service maintenance and repairs.
Benefits:
- An amazingly friendly team
- Continued career opportunities
- Profit-sharing (conditions apply)
- Employee discount
- Diverse, inclusive and safe working environment
- Work-life balance
- Flexible work hours
- Ongoing training and learning
- Scholarship opportunities
- Group benefit plan (conditions apply)
- On-site parking
- Public transportation nearby
- Free coffee
- Working for an employer that”s involved in the community
- Working for a locally owned business
- And so much more, Apply today to join our amazing Team!
Responsibilities:
- Greet, assist and thank customers in a friendly manner, over the phone and in person.
- Offer professional and knowledgeable advice to build customer trust and loyalty.
- Listen actively to identify customer’s concerns and problems with regards to repair and maintenance of their vehicle.
- Prepare work orders and review the estimated costs with the customers.
- Manage customers” expectations of when their vehicle will be ready.
- Act as a liaison between customers and garage employees.
- Schedule service appointments.
- Ensure compliance with Health and Safety regulations.
Tell us about yourself and what you will bring to the Team!
Requirements / Skills
- General knowledge of automotive mechanics and vehicle systems
- Ability to work shifts (days & week-ends NO Nights or holidays)
- Approachable and friendly
- Ability to handle physical demands including standing/walking for 8 hours while frequently lifting and carrying item.
- Ability to find solutions to problems, adapt and cope with challenging situations and make decisions
- Strong communication and interpersonal skills
- Strong computer skills
- Ability to plan, organize, delegate and follow-up on daily tasks
- Valid driver”s licence for province of employment
- Good working knowledge of COSTAR (asset)
- Experience in a similar role (asset)
Salary will be based on qualifications and experience.
Salary: $22.00- $25.00 Per Hour
Vacancy Type:New
Job Type:
fulltime
Canadian Tire stores are owned and operated by independent Associate Dealers. Each Canadian Tire store has the sole and exclusive right to interview, select, hire and train their staff.
