Dining Room Team Lead
Langford, BC
Part -Time
Starting at $25.00
We believe dining is an important part of joyful living. Our dining room is a place where residents gather, connect, and feel at home.
This is a working leadership role, where the successful candidate will actively serve residents while supporting and guiding the server team.
Key Responsibilities:
Team Leadership:
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Lead by example in all aspects of dining room service including greeting residents, taking orders, and serving meals.
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Provide on-shift guidance and coaching to servers and new staff.
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Support the Head Chef with server performance reviews.
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Assign and supervise completion of daily service tasks.
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Troubleshoot service issues and escalate concerns when appropriate.
Team Coordination:
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Assist with scheduling for the server team.
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Help coordinate staff time-off requests and absences.
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Support training and mentoring of new team members.
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Maintain smooth communication between the kitchen and dining room teams.
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Monitor service flow, table turnover, and cleanliness standards.
Resident Experience:
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Build positive relationships with residents and respond to requests with professionalism and care.
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Help create a warm and dignified dining atmosphere that reflects the Cherish community.
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Support themed dinners, family events, and special occasions.
Safety & Compliance:
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Ensure all health and food safety protocols are followed.
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Maintain clean and organized service areas.
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Monitor adherence to dress code, safety practices, and professional standards.
Qualifications:
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Criminal Record Check with Vulnerable Sector clearance.
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Bondable.
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1+ year supervisory experience.
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2+ years serving experience.
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Experience working with seniors is considered an asset.
Education & Certifications:
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Grade 12 or equivalent combination of education and experience.
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WHMIS certification.
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Food Safe Level 1 (completed within the last two years).
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Serving it Right.
Language:
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English Fluency written and oral required.
