Fleet Operations Coordinator
Location: Greater Toronto Area, Ontario
Employment Type: Full-Time
Industry: General Freight Transportation
Join a Family-Owned Transportation Company with 35 Years of Success
For 35 years, Bowden Transport has been a trusted name in freight transportation across Ontario and beyond. As a family-owned and operated trucking company, we believe our people are the foundation of our success. We have built our reputation on strong customer relationships, dependable service, and a positive company culture where employees are valued, supported, and empowered to make an impact.
As we continue to grow our GTA fleet, we are looking for a Fleet Operations Coordinator to become a key member of our operations team. This position offers a private a collaborative work environment, and the opportunity to play a vital role in the day-to-day success of our business.
Career Growth Opportunity
This role is designed for someone looking to build a long-term career in transportation operations. As the company continues to grow, there is a clear opportunity for advancement into a senior leadership role, including a potential path toward Operations Manager for the right candidate who demonstrates strong leadership, operational excellence, and commitment to the company’s culture and values.
Position Overview
The Fleet Operations Coordinator will be responsible for overseeing daily dispatch activities, supporting driver management initiatives, and coordinating fleet maintenance requirements. This role is ideal for an organized, proactive transportation professional who thrives in a fast-paced environment and enjoys building strong relationships with drivers, customers, and service providers.
Typical Allocation of Responsibilities
- Dispatch & Transportation Management – 70%
- Driver Management & Support – 20%
- Fleet Maintenance Coordination – 10%
Dispatch & Transportation Management (70%)
- Coordinate daily dispatch activities for a fleet of approximately 25 trucks.
- Plan and assign loads to maximize fleet utilization and efficiency.
- Monitor deliveries and pickups to ensure on-time service performance.
- Communicate shipment status updates with customers and internal stakeholders.
- Optimize routes and scheduling to reduce empty miles and improve profitability.
- Resolve operational issues, delays, and service disruptions as they arise.
- Coordinate load coverage, equipment availability, and driver assignments.
- Maintain dispatch records and operational reporting.
- Support business growth by identifying opportunities to improve operational efficiency.
Driver Management & Support (20%)
- Act as the primary point of contact for company drivers.
- Foster positive driver relationships and contribute to a strong company culture.
- Assist with driver onboarding and orientation processes.
- Monitor driver performance, productivity, and compliance.
- Support driver scheduling, vacation requests, and coverage planning.
- Ensure compliance with Hours of Service regulations and ELD requirements.
- Address driver concerns professionally and promptly.
- Promote safe operating practices and company policies.
Fleet Maintenance Coordination (10%)
- Coordinate preventative maintenance schedules for tractors and trailers.
- Schedule repairs and service appointments with vendors and maintenance providers.
- Track maintenance records, inspections, and compliance requirements.
- Monitor equipment downtime and communicate repair status updates.
- Assist in managing maintenance costs and service documentation.
- Ensure fleet equipment remains compliant with all regulatory requirements.
Qualifications
Required:
- Minimum 2 years of experience in transportation dispatch, fleet operations, or logistics coordination.
- Strong understanding of trucking and freight transportation operations.
- Knowledge of Canadian Hours of Service regulations and ELD systems.
- Excellent communication, organizational, and problem-solving skills.
- Ability to effectively prioritize multiple tasks in a fast-paced environment.
- Strong computer skills, including Microsoft Office applications.
Preferred:
- Experience managing drivers and fleet maintenance programs.
- Familiarity with transportation management systems (TMS) and fleet tracking software.
- Knowledge of Ontario and Canadian transportation regulations.
- Experience working with owner-operators and company drivers.
What We Offer
- Competitive salary based on experience
- Benefits package
- Paid vacation
- Private office workspace
- Stable, long-term career opportunity
- Supportive, family-oriented work environment
- Opportunity to make a direct impact within a growing company
- Join a team celebrating 35 years of successful operations
What Success Looks Like
The successful candidate will be someone who can confidently manage daily pick up and deliverues, build strong relationships with drivers, maintain high service levels for customers, and help ensure our fleet remains productive, compliant, and well-maintained. Most importantly, they will be a cultural fit for a family-owned company that values teamwork, accountability, respect, and long-term relationships.
If you're looking for more than just a dispatch position and want to become an integral part of a well-established transportation company, we'd like to hear from you.
Pay: From $60,000.00 per year
Work Location: In person
