About Fire+
Fire+ is a trusted provider of fire safety equipment and services, dedicated to serving both residential and commercial clients. We pride ourselves on our proactive approach, fast response, and community-driven values.
Position Overview
As the Branch Manager, you will serve as the operational and strategic leader for our Vancouver location. Based in vancouver, you will be responsible for overseeing daily operations, driving sales performance, managing staff, ensuring exceptional customer service, and maintaining regulatory compliance.
Key Responsibilities
- Oversee all aspects of branch operations—sales, inventory, warehousing, logistics, and general administrative needs.
- Manage the branch budget, operational expenses, and profitability (P&L responsibility).
- Hire, train, mentor, and coach branch personnel to deliver top-quality performance.
- Lead performance evaluations, goal-setting, and professional development.
- Deliver superior customer service, building strong relationships and driving client satisfaction.
- Conduct weekly customer site visits to support retention and identify new opportunities.
- Develop and implement sales strategies to meet or exceed branch targets.
- Ensure full compliance with HR, health and safety policies, industry regulations, and corporate standards.
- Act as a local ambassador for Fire+ in Medicine Hat, enhancing brand reputation through community engagement and visibility.
- Conduct regular process and documentation audits.
- Coordinate and work with the Director of Operations and other branches on system updates, operational improvements, and regional strategies.
Qualifications & Requirements
- 3–5 years in a supervisory or managerial role in the Fire Protection Industry,
- Business degree or equivalent relevant industry experience.
- Strong financial acumen: budgeting, P&L management, expense control.
- Demonstrable track record of meeting sales and operational goals.
- Excellent communication, leadership, and interpersonal skills.
- Exceptional organizational abilities, problem-solving, and decision-making.
- Customer-focused mindset with strong conflict resolution capabilities.
- Operations, Safety Management, or related field.
- Knowledge of fire safety, equipment, and industry regulations. (Preferred)
Compensation & Benefits
- Competitive base salary + AIP Incentives
- Comprehensive benefits: health, dental, disability, life insurance, possible pension or RRSP matches.
- Vehicle and Gas Card
Job Type: Full-time
Pay: $115,000.00-$130,000.00 per year
Benefits:
- Dental care
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Education:
- Bachelor's Degree (preferred)
Experience:
- Fire Protection Industry: 3 years (required)
Language:
Licence/Certification:
- Driving Licence (class 5) (required)
Work Location: In person
