Job Summary
We are seeking an experienced and enthusiastic person to join our team as the Front Desk Administrator at our CPA firm. The ideal candidate will play a crucial role in the smooth operation of the office. They will also be working closely with all other accounting staff by providing support in various forms. They will also be responsible for day-to-day office duties, ensuring the office is presentable and organized. The candidate should be an organized and friendly face, who is able to greet and engage with clients with ease.
Duties
- Greet visitors and clients warmly, ensuring a positive first impression
- Manage multi-line phone systems, directing calls appropriately with excellent phone etiquette
- Handle data entry, maintain accurate records, and perform filing tasks
- Managing client payment and collections
- processing paperwork
- Assist with administrative tasks such as proofreading documents, organizing files, and supporting office operations
- Utilize QuickBooks and other basic accounting software
- Provide customer support by addressing inquiries promptly and professionally
- Performing opening and closing duties
- Perform clerical duties such as typing correspondence, managing office supplies, and maintaining organization within the workspace
Requirements
- at least 5 years of proven experience in office administration, clerical work, or front desk roles
- Strong computer skills with proficiency in Microsoft Office (Word, Excel), Google Workspace, and data entry applications
- Experience with multi-line phone systems and excellent phone etiquette
- Knowledge of QuickBooks or bookkeeping experience is preferred
- Excellent organizational skills with attention to detail and accuracy in proofreading and filing
- Customer service-oriented mindset with strong communication skills
- Ability to handle multiple tasks efficiently in a fast-paced environment with tight deadlines
- Previous experience in accounting offices is advantageous but not mandatory
- At least high school diploma or GED, preferably college diploma in administration
Job Types: Part-time, Fixed term contract, Casual, Seasonal
Pay: $17.20-$24.00 per hour
Benefits:
Work Location: In person
