About Dough Re Mi
Dough Re Mi is a family-owned Middle Eastern bakery and café opening on Montreal Road in Ottawa. We serve specialty coffee with a Middle Eastern touch alongside fresh manakeesh, croissants, French pastries, and Lebanese favourites like knafeh, kaak, and sfoof. Our space has a calm, boho feel with warm neutrals and lots of green. It's built to be a comfortable spot for studying, work meetings, or a relaxed outing any time of day. We're a family business growing beyond the family, and we hire for warmth, reliability, and real connection with the people we serve. Baristas report to Rami, our Front-of-House Manager.
Role Overview
As a barista at Dough Re Mi, you're the face of the café. You'll craft espresso drinks and Middle Eastern coffee, serve our pastries and baked goods, and keep the front of house welcoming from open to close. Great performance in this role looks like consistent drinks, a spotless space, and guests who feel at home the moment they walk in. You'll report to Rami, our Front-of-House Manager, and work closely with the baking team to keep the café running smoothly.
Key Responsibilities
- Beverage preparation: Making espresso-based drinks, Middle Eastern coffee, and other menu beverages consistently and to recipe.
- Customer service: Greeting guests, taking orders, handling the register and POS, and building friendly relationships with regulars.
- Food service: Plating, heating, and serving pastries, manakeesh, and other menu items with care.
- Café upkeep: Keeping the coffee bar, seating area, and display cases clean, stocked, and presentable throughout the shift.
- Restocking and closing duties: Managing supplies, restocking product, and completing opening or closing checklists.
- Team communication: Flagging issues early, coordinating with the bakers, and keeping shift handoffs smooth.
Qualifications and Skills
- Barista experience: Prior experience making espresso-based drinks is a strong asset. We'll train the right person.
- Customer service experience: Previous work in a café, restaurant, or retail setting serving customers face to face.
- POS and cash handling: Comfortable operating a register and handling payments accurately.
- Languages: Strong English and French are a priority. Arabic is an asset.
- Food safety: Food handler certification is an asset, or willingness to get certified.
Personal Qualities
- Personable: Warm and welcoming, making every guest feel comfortable and valued.
- Calm under pressure: Keeps a relaxed, steady presence even during the morning rush.
- Reliable: Shows up on time, every time. The team can count on you.
- Team communicator: Speaks openly with staff and customers, going beyond basic small talk.
- Genuinely hospitable: Cares about service, remembers regulars, and goes the extra step.
- Detail-oriented: Consistent drinks, accurate orders, clean displays.
- Coachable: Open to feedback and eager to grow with us.
Pay: $17.60-$23.00 per hour
Benefits:
- Discounted or free food
- Flexible schedule
- On-site parking
- Paid time off
Work Location: In person
