Family-owned and operated since 1977, Stormtech Performance Apparel is one of the fastest-growing suppliers in the promotional product industry, with four distribution centers shipping to 40 countries worldwide. Seeking a Retail Associate that can add value and expertise to our operation and help provide an elevated customer experience.
We value teamwork, integrity, accountability, adaptability, and the drive to continuously improve. Our approach to service and distribution focuses on providing a simple and trusted experience for our customers. We are committed to fostering a culture that strives toward a sustainable future.
SPECIFIC ACCOUNTABILITIES
- Greet customers and build rapport in a friendly, sincere and courteous manner.
- Exemplify an optimistic and energetic presence with general interactions with customers and your team.
- Generate loyalty in the store by sharing Stormtech membership benefits with every customer
- Ask open ended questions to learn customer needs and provide helpful solutions.
- Explain features and benefits of products to customers.
- Help customers in and out of the fitting room, staying attentive to their needs for sizes and alternative options.
- Help with merchandising store; stocking, unpacking and preparing new merchandise for the sales floor. Help maintain store appearance.
- Support the store operations by accurately and efficiently completing POS sales transactions.
ABOUT YOU
- You enjoy the outdoors
- You are enthusiastic, approachable and friendly
- You can quickly gauge customer needs and provide solutions
- You take initiative and are goal focused
- You can switch from one task to another while achieving your objectives
- You collaborate with others, while working well independently
- You are a good listener, ask questions and is a good communicator
SKILLS AND REQUIRMENTS
- Minimum of 1-2 years of sales experience is required
- Retail sales experience is an asset
- Knowledge of point of sale systems are an asset
POSITION DETAILS
- Full- time, contract position, located in Burnaby, BC
- The Associate is expected to be in-store during peak operating hours which may require evenings, weekends and/or holiday times.
#LI-Onsite
