For over 50 years, the Northern Lakes College vision has been to increase accessibility to educational opportunities. With 25 locations across northern Alberta, program sites throughout Alberta, and a unique Supported Distance Learning model, students can access quality educational opportunities without leaving their community. Students can study from the comforts of home, work, on the road, or from one of the many College locations. Northern Lakes College offers a variety of university transfer, diploma, and certificate programs, including Academic Upgrading, Business & Administrative Studies, Health & Human Service Careers, Pre-Employment & Apprenticeship Trades, Resource Technology, University Studies, and Continuing Education & Corporate Training certificates and courses. The college supports and promotes professional development and wellness opportunities and provides employees with an attractive benefits plan and competitive salaries. The College service region offers numerous recreational activities for the entire family to enjoy!
Northern Lakes College has the following temporary position available:
Community Access Point Assistant
Salary: $20.85 to $24.66 per hour
Location: Atikameg
May 4, 2026 to June 30, 2026
Qualifications:
- A High School Diploma or equivalent
- Experience working with the public is required
- Experience with Microsoft Office suite is required
- A clean vulnerable sector criminal record check prior to commencement
- A valid Class 5 driver’s license
- A combination of education, training and experience may be considered
Assets:
- Experience with teleconference, video equipment, and learning management systems (i.e. teams, Desire to Learn (D2L), Brightspace)
- Experience working in educational environments
Nature and Scope of Work:
Reporting to the Chair, Community Learning Supports & Corrections Education, is responsible for providing various services to students, staff, and the community including but not limited to course delivery, site management, student recruitment, marketing, and learning support.
Duties and Responsibilities:
Client Services
- Customer service
- Provide reception (phone and walk-in)
- Handle inquiries
- Provide information on college programs
- Provide information on Continuing Education & Corporate Training
- Counselling or education planning referrals
- Schedule appointments for:
- Educational planning
- Career planning
- Funding
- Disseminate course/career information
- Maintain educational/career resource libraries
- Facilitate application forms
- Contact applicants as needed
- Applicant inquiry/follow up
- Application and fee collection
Retention Services
- Orient students to services and facility
- Coach students in time management skills
- Coach students in study skills
- Provide library assistance
- Provide students assistance for computer use:
- How to access e-mail
- How to access online classes
- How to use Moodle for course work and accessing information
- Provide Internet assistance and information on proper internet usage
- Assist students in navigating the Northern Lakes College web site
- Arrange appropriate learning environments
- Refer students to instructor(s) for remediation or learning consultant if required
Recruitment Services
- Prepare local promotional materials
- Make presentations to local groups
- Distribute promotional materials
- Represent Northern Lakes College at trade shows
- Other recruitment activities as required
- Identify and report training needs and barriers
Distance Delivery Services
- Collect, store, proctor, and return exams
- Proctor online exams
- Assist students and instructors with photocopying and scanning
- Maintain Xerox Document Centres
- Distribute, collect, and return learning materials
- Maintain student files
- Arrange conferencing connections
- Maintain and troubleshoot learning technologies
Site Management Services
- Open and close facility and rooms
- Arrange for and set up facility as requested
- Maintain schedules and bookings for rooms, equipment, and libraries
- Assist in recording student attendance
- Maintain administrative and educational supplies
- Maintain generic campus supplies and learning resources
- Maintain hosting supplies
- Ensure security for equipment, resources, exams, etc.
Skills/Knowledge:
- Excellent communication skills
- Excellent customer service skills
Contacts (Internal and External):
- Students
- Northern Lakes College staff
- General public
Successful candidates must provide College or University transcripts and a clean Criminal Record Check to Human Resources prior to commencement.
This position is covered under the Collective Agreement between Northern Lakes College and the Alberta Union of Provincial Employees.
Please submit a resume quoting the reference number NLC-2269R to: Northern Lakes College, Human Resources, 1201 Main Street SE, Slave Lake, AB T0G 2A3 or alternatively Fax: 780-849-5881
Closing Date: Open Ended
Note: Northern Lakes College thanks all applicants for their interest in employment; however, only those candidates selected for interviews will be contacted.
