“Take care of your team and they will take care of your patients.” At Visionary Eye Centre, that is what we believe.
As an Optical Assistant / Receptionist, you will play a key role in creating a welcoming and seamless experience for every patient. You will be the first point of contact in our clinic while supporting both the administrative and optical sides of the practice. We are looking for a TEAM member who is friendly, organized, and passionate about delivering exceptional service.
The successful candidate will be a “people person” with strong communication skills, a positive attitude, and the ability to multitask in a fast-paced environment.
Responsibilities
- Greeting patients and creating a warm, professional first impression
- Scheduling appointments and managing patient records
- Answering phone calls and responding to email inquiries
- Maintaining a clean, organized reception and retail area
- Handling administrative duties and coordinating patient flow
- Upholding excellent customer service standards through strong communication and problem-solving skills
- Other duties as assigned
Qualifications
- Previous reception or customer service experience preferred
- Optical experience is an asset but not required
- Friendly, positive, and professional demeanor
- Strong organizational and multitasking skills
- Ability to learn quickly and adapt in a fast-paced environment
- Passion for working with people and delivering an exceptional patient experience
Job Types: Full-time (Permanent)
Salary: Competitive and based on experience
Benefits:
- Employee Health Benefits
- Vision Care
- Bonus Pay
Schedule:
- Up to 8-hour shifts, including some evenings
- Monday to Saturday availability
- Sunday is your day
Job Types: Permanent, Full-time
Education:
- AEC / DEP or Skilled Trade Certificate (preferred)
Experience:
- administrative assistant: 1 year (preferred)
- receptionist: 1 year (preferred)
Work Location: In person
