Position Summary:
Under the direction of the Project Manager, this position will be leading Strathcona’s day to day activities. The Superintendent will be responsible for leading project operations in the field.
What’s in it for you?
- Full-time employment, with a growing organization
- Contract Length: 21 months
- Location: Strathcona, AB
- Benefits: Health/Dental including RRSPs
- Monthly Auto Allowance: $800/month + fuel card
- Company provide laptop and phone
- EI and CPP deductions
- Paid vacation time
- Full training program
- Opportunities for advancement within KUS and the potential for paid travel to work on projects across Canada
General Responsibilities:
- Hire, develop and manage team of Installers to complete AMI meter deployment.
- Assist in Training the Meter Installers
- Administer Field Quality Assurance and warranty issues.
- Manage a team of Field Staff.
- Assist Installers with difficult installs or repairs.
- Install Small, Intermediate and Large meters as required, due to missed appointments, difficult customers or difficult or unusual installs.
- Attend emergency leaks or repairs, respond to afterhours phone calls as required, and complete necessary reports.
- Oversee Safety in the field, ensuring SWP and SOP are followed in the field, tailgates and monthly safety meetings are conducted as per project requirements.
- Investigating incidents/accidents/injuries, completing required reports and providing corrective action or training as required.
- Develop corrective measures to address quality issues around workmanship,
- Provide input to PM for updating project plans, project schedules.
- Assist in overseeing project inventory and ensuring processes are followed
- Respond and document customer complaints and claims.
- Responds to customer inquiries, problem solving in a professional and effective fashion and acting as a resource in resolving customer issues brought to the department.
- Directs and coordinates activities of personnel engaged in meter installation, order entry, purchasing, materials management, requirements forecasting and distributing materials, equipment, and supplies.
- Provide feedback to the Company regarding service failures or customer concerns. Provide feedback to the Field Services team to ensure all personnel have accurate and timely information on order status and/or changes.
- Any other duties which may be assigned to you from time to time by your manager
Education and Experience:
- TQ as Plumber in Alberta, Red Seal or Diploma/Degree in related field with 5+ years experience
- 3+ years' experience in Plumbing
- Experience using computers for a variety of tasks.
- Competency in Microsoft applications including Word, Excel, MS Project and Outlook.
- Knowledge file management, transcription, and other administrative procedures.
- Ability to work on tight deadlines.
KTI Utility Services is an equal opportunity employer that thrives on a diverse, barrier-free, and inclusive environment welcoming applications from all.
As part of our recruitment process, we employ artificial intelligence to evaluate applicants for this role. All candidates are assessed fairly based on their qualifications and relevant skills.
*This job posting is for an existing vacancy*
Pay: $90,000.00-$105,000.00 per year
Benefits:
- Dental care
- Extended health care
- Paid time off
- RRSP match
Application question(s):
- Do you have a reliable vehicle and valid drivers license?
- Do you feel comfortable submitting a clear criminal background check and drivers abstract?
- Are you able to start July 20th?
Experience:
- Plumbing: 3 years (required)
Licence/Certification:
- plumbing license or certification (preferred)
Location:
- Strathcona, AB (preferred)
Work Location: On the road
