Job Title: Medical Office Administrator/Receptionist
Location: Toronto, ON (In-Person)
Pay: From $18.00 per hour
Job Type: Part-Time (approx. 24 hours/week)
About the Opportunity
Join an energetic, collaborative, and multidisciplinary healthcare team! We are seeking an outgoing, professional, and reliable Medical Receptionist to work alongside our family doctors, specialists, and Registered Massage Therapists (RMTs).
Whether you are an experienced administrator or a recent graduate looking to grow your career in healthcare, we offer a supportive environment focused on quality patient care.
Key Responsibilities
- Patient Experience: Warmly greet patients upon arrival, manage the waiting area, and ensure a welcoming clinic environment.
- Communication: Professionally handle high-volume phone calls, inquiries, and email correspondence.
- Scheduling: Book, confirm, and reschedule patient appointments efficiently.
- Billing & Administration: Process patient payments, manage daily billing records, and maintain accurate clinic documentation.
- Team Support: Assist family physicians, specialists, and RMTs with daily administrative needs.
Qualifications & Skills
- People Skills: Exceptional interpersonal and verbal/written communication skills with a positive, empathetic attitude.
- Work Eligibility: Legally authorized to work in Canada (Required).
- Education & Experience:
- Medical Office Administration diploma OR 1+ years of Canadian receptionist experience (Preferred).
- Technical Proficiency: Prior experience using a Electronic Medical Records (EMR) software is an asset.
- Customer Service: Experience working in a high-touch customer service environment.
- Location: Ability to reliably commute to our Toronto, ON clinic location (Required).
Schedule & Hours
This position is at least 24 hours per week. The selected candidate is required to work assigned 8hr shifts within the following operating hours:
- Tuesdays & Thursdays: 8:00 AM – 8:00 PM
- Saturdays: 10:00 AM – 4:00 PM
Note: The candidate may be asked to cover shifts on different days if the clinic is understaffed.
How to Apply
Please submit your resume along with a brief cover letter outlining your weekly availability and why you would be a great fit for our team!
Pay: From $18.00 per hour
Ability to commute/relocate:
- Toronto, ON: reliably commute or plan to relocate before starting work (required)
Education:
- Bachelor's Degree (preferred)
Work Location: In person
