Administrative Assistant
Wholesome Psychology
Overview
Wholesome Psychology is one of Alberta’s fastest-growing psychology practices, with multiple locations across Edmonton and St. Albert and a team of over 40 therapists. We are proud to provide a warm, professional, and welcoming environment where clients feel cared for and our clinicians can focus on what they do best. As our practice continues to expand, we are seeking proactive and detail-oriented Administrative Assistants to join our team. This role is central to ensuring our offices run seamlessly and that every client experience reflects the Wholesome standard of care.
Key Responsibilities
- Manage front desk operations: greet clients with warmth, handle inquiries, and ensure a welcoming, professional environment.
- Use Jane (our clinic management platform) to manage scheduling, client records, and billing processes.
- Utilize Microsoft Office and Google Workspace for creating documents, spreadsheets, and presentations.
- Answer and direct calls on a multi-line phone system, demonstrating professionalism and excellent phone etiquette.
- Provide responsive client support by addressing questions and concerns with empathy and efficiency.
- Proofread documents to ensure clarity, accuracy, and professionalism.
- Collaborate with team members to streamline administrative processes and support overall clinic operations.
Qualifications & Experience
- Previous administrative experience is required, with preference given to those who have worked in a psychology or healthcare office.
- Familiarity with Jane is a strong asset.
- Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace.
- Strong attention to detail with fast and accurate typing skills.
- Experience in customer service or client-facing roles, with the ability to communicate clearly and compassionately.
- Ability to handle multiple tasks simultaneously while maintaining organization and professionalism.
Why Join Wholesome Psychology?
At Wholesome, you will be part of a supportive and collaborative team that is redefining the standard for private practice in Alberta. Our reputation is built on warmth, professionalism, and growth — both for our clients and our staff. As an Administrative Assistant, your contributions will directly impact client experience and the success of our clinicians. This is more than an administrative role; it is an opportunity to grow with a practice that values people, innovation, and community impact.
Job Types: Full-time, Part-time
Pay: $17.00-$25.00 per hour
Benefits:
Application question(s):
- Are you available evenings and weekends?
- Are you able to work at our other offices located in North Edmonton, South Edmonton and St. Albert, as well as our West Edmonton location?
- Do you have experience using Jane?
Work Location: In person
