Overview
This role is ideal for candidates seeking long-term career growth and job stability in a supportive medical environment. Starting salary will be based on qualifications, experience, and demonstrated skills during the interview process. Future salary increases are performance-based and recognize individual growth, initiative, and contribution to the team. The ideal candidate will have experience with electronic medical records, strong organizational skills, and a friendly demeanor to assist patients and staff effectively. Prior experience with medical office environments, including front desk responsibilities, is not required, but valued.
Responsibilities
- Greet patients and visitors professionally at the front desk, ensuring a welcoming environment
- Manage multi-line phone systems to schedule appointments, answer inquiries, and relay messages accurately
- Maintain and update electronic medical records using systems such as Epic and Medicalc
- Assist with check-in and check-out procedures for patients
- Prepare patient charts and documentation for provider review
- Coordinate with clinical staff to ensure timely patient flow and appointment scheduling
- Handle administrative tasks including data entry, filing, and managing office supplies
- Ensure compliance with healthcare privacy regulations and office policies
Skills
- Strong computer and typing skills, including proficiency with MS Word
- Excellent multitasking, communication, organizational, and critical-thinking abilities
- Excellent organizational skills with attention to detail
- Strong communication skills, both verbal and written
- Familiarity with office equipment and basic administrative procedures
- Professional and courteous communication with patients, medical offices, hospitals, and surgical facilities
- Highly motivated, energetic, and eager to learn
The following are considered assets, but are not required:
- Medical Office Assistant (MOA) certification
- Reception or administrative assistant experience
- Medical transcription experience
- Experience with medical software
Schedule & Benefits
- No evening or weekend shifts
- Graduated medical benefits available to all staff
We are looking for someone who is enthusiastic, dependable, and committed to providing exceptional patient care while contributing positively to our team environment.
This role is integral to providing high-quality patient care through efficient administrative support. The successful candidate will demonstrate professionalism, adaptability, and a commitment to excellence in healthcare administration.
Job Types: Full-time, Part-time, Permanent
Pay: $15.00-$25.00 per hour
Benefits:
- Dental care
- Extended health care
- Paid time off
- Vision care
Work Location: In person
