MUST HAVE PREVIOUS PHYSIOTHERAPY CLINIC ADMIN EXPERIENCE!
Spinal Solution is seeking a full-time Clinic Manager & Lead Administrator to be part of our Vaughan team. Seeking a high energy individual with a MUST HAVE background working in a multi-disciplinary clinic. We are looking for someone with exceptional customer service and communication that can facilitate growth within our clinic and manage day to day duties. A background in Kinesiology & Physiotherapy is an asset!
Be available 40 hours a week - flexible scheduling most days and Saturday mornings.
- Greet and register patients in a welcoming manner, respond to email inquiries, telephone reception, schedule appointments, patient billing, open and close procedures, and general administrative support.
- Maintains patient accounts by maintaining, updating and recording personal and financial information.
- Work well in a team environment and individually; excellent interpersonal skills
- Maintain cleanliness and sanitization of the reception area and examination rooms; escort patients to treatment rooms; flexible to assist in all areas within the clinic
- Procurement of supplies and replenishing supplies.
- As well as other basic administrative tasks
Skills:
- Mature, reliable and trustworthy, well-groomed
- Outstanding communication skills, excellent command of the English language (written and oral); excellent phone demeanor
- Be self-motivated, detail-oriented, enthusiastic, have a positive attitude and be completely dependable and punctual
- Exceptional customer service skills; warm, friendly personality, energetic, enthusiastic, polite, tactful; pleasant and professional demeanor
- Strong multi-tasking skills and quick learner of computer skills and scheduling systems; excellent organizational skills
- Ability to maintain patient confidentiality; must be discrete
- ·Ability to work well under pressure and complete high-quality work in accordance to clinic standards
- Be comfortable performing financial transactions; taking payments for services and products
- Facilitate weekly and monthly team meetings and 1 on 1 strategy planning with therapists
- Ensuring effective implementation and development of clinic and corporate standard operating procedures
- Maintaining a strong presence in the clinic, mentor and develop potential leaders within the team for the benefit of future growth of the organization.
Experience:
- Strong computer skills, experience with EMR (Walnut, Universal or Jane App), basic knowledge of Microsoft Office
- Experience in Direct billing software - Telus Health eClaims etc.
- Must have previous knowledge and experience within a multi-disciplinary clinic
- Knowledge of standard physiotherapy, chiropractic and massage terminology.
- Excellent knowledge of health care and office practices, procedures and standards preferred
- EXCELLENT phone and communication experience in a multi-disciplinary clinic.
Bonus / Commission Structure:
- Additional bonus will be provided on top of a salary of up to 5% if monthly revenue quotas are reached.
Job Types: Full-time, Permanent
Pay: $50,000.00-$55,000.00 per year
Benefits:
- Casual dress
- Company events
- On-site parking
- Store discount
Work Location: In person
