Job Summary
Pike Lake Golf Centre Ltd. is looking for an organized, customer-focused Front Office Administrator & Reception. This is an exciting opportunity for an experienced administrative professional who enjoys a fast-paced environment and thrives on keeping office operations running smoothly. This role is ideal for someone who thrives in a fast-paced environment, enjoys working with people, and takes pride in keeping office operations running smoothly.
What You'll Do
- Welcome and assist customers in person, over the phone, and by email.
- Support front desk operations, customer inquiries, and administrative transactions.
- Receive, coordinate, and monitor customer work orders from start to completion.
- Manage campground reservations, guest communications, payments, and check-in documentation.
- Coordinate campground communications, newsletters, website updates, and event calendars.
- Enter vendor invoices and assist with accounts payable and month-end administrative tasks.
- Perform inventory counts and maintain accurate office and financial records.
- Order office supplies and coordinate general office purchasing.
- Support compliance reporting, including water log administration and bi-weekly reporting.
- Coordinate daily tasks for seasonal office staff and assist with onboarding and training
What We're Looking For
- 3–5 years of administrative or office coordination experience.
- Experience with accounts payable and general accounting functions.
- Strong customer service and communication skills.
- Excellent organizational skills with the ability to manage multiple priorities.
- Strong attention to detail and accuracy.
- Proficiency with Microsoft Office and general computer systems.
- Previous experience in a campground, hospitality, recreational, or service-based environment is an asset.
- Supervisory or team coordination experience is considered an asset.
Pay: $22.00-$28.00 per hour
Ability to commute/relocate:
- Clifford, ON: reliably commute or plan to relocate before starting work (required)
Experience:
- Administrative: 3 years (preferred)
Work Location: In person