Join the Northwood team!
Our Homecare Operations team is currently accepting applications for a Full-Time Staffing Officer to join our Home Support Department!
Responsibilities:
Reporting to the Staffing and Scheduling Manager
- Assigning and scheduling staff according to pre-approved requirements and standards
- Scheduling Northwood employee’s groups of clients/shifts in a designated area
- Works with Supervisors to address issues/concerns
- Accepting new clients, processing Client increases, decreases and Client on holds from Intake
- Creating and maintaining current and advanced schedules
- Communication with Clients and Field Staff via Phone, email and Procura text
- Accepting and approval of vacation requests via Portal
- Technology troubleshooting
- Completing other tasks as required
Qualifications:
- Grade 12 or equivalent
- Degree/Diploma (minimum 2 year program) in Business or Computer Technology
- One to two years of relevant work experience
- Computer software training required (e.g. Microsoft Office – Word, Excel, Outlook etc.)
- Experience working with Procura and Procura Mobile preferred/an asset
- Experience working with Alayacare, considered an asset
- Excellent communication and interpersonal skills
- Ability to regularly deal with challenging issues while maintaining a professional attitude
- Strong logical and organizational skills
- Demonstrated ability to work independently and in a team environment
- Ability to manage change effectively
- Flexibility to work various shifts (days, evenings, weekends, holidays)
- Ability to attend work on a regular and consistent basis
Hours:
- Part-Time: 80 Hours Biweekly (Days, Evenings and Weekends)
Effective Date: Immediately
If you are interested in applying for this career opportunity please click APPLY!
To learn more about Northwood please visit our website www.northwood.care
Northwood is proud to be an inclusive employer who encourages diverse applicants. We thank all applicants however, only selected applicants for an interview will be contacted.
Pay: $21.36-$22.76 per hour
Benefits:
- Company pension
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Application question(s):
- Do you have experience with Procura/Alayacare?
- Do you require PR Assistance?
- Do you have scheduling experience?
- This position is based on a 80 hour biweekly rotation, including days and evenings and working one weekend every 6 weeks.
Are you able to commit to this 80 hour biweekly rotation?
Work Location: In person
