ABOUT US
A-1 Wireless Inc. is a Mississauga-based electronics lifecycle and refurbishment company specializing in the procurement, refurbishment, and distribution of pre-owned mobile devices across North America. Our Processing Department functions as the central evaluation hub within our refurbishment pipeline, ensuring each device is correctly assessed, routed, and released through the appropriate refurbishment stages before final kitting and shipment.
POSITION OVERVIEW
We are seeking a methodical and detail-driven Mobile Device Processing & Inventory Control Associate to join our operations team. In this role, you will be responsible for evaluating incoming mobile devices including cellphones, tablets, laptops, smartwatches etc. determining refurbishment pathways, coordinating workflow routing, and conducting final quality validation before release into the kitting/packaging stage.
This role requires strong judgment, consistency, and familiarity with mobile device conditions in a structured refurbishment or QA environment.
- Day shift only: MON-THU 9 AM- 6 PM, FRIDAYS 9 AM - 4 PM
- Type: Contract to Permanent
- Location - Mississauga
- TRAINING WILL BE PROVIDED
PRIMARY RESPONSIBILITIES
- Receive incoming devices from intake and initiate processing workflow for each unit
- Inspect devices for functional and cosmetic condition to determine appropriate refurbishment routing
- Assign devices to the appropriate internal workflow path:
Testing (functional validation)
Repair (hardware component repair such as screen, battery, charging port)
Surface Treatment (cosmetic restoration and buffing)
- Accurately document routing decisions, condition notes, and required actions in internal tracking systems
- Coordinate the physical movement of devices to respective departments in a controlled and organized manner
- Receive devices back from refurbishment departments and conduct final quality validation checks
- Approve or reject devices based on outbound quality standards prior to release to Kitting
- Identify and escalate non-conforming units to supervision
- Maintain accurate logs of daily processing volumes and device status changes
- Ensure compliance with SOPs, quality standards, and health & safety requirements
- Maintain organized and efficient processing workstation environment
- Collaborate with Kitting and Inventory teams to ensure smooth operational flow
QUALIFICATIONS AND REQUIREMENTS
- High school diploma or equivalent required
- 1–4 years of experience in one or more of the following preferred:
electronics refurbishment or device repair environments
quality control, inspection, or testing roles
structured warehouse operations involving serialized inventory
- Strong working knowledge of mobile devices (Apple, Samsung, Google, etc.) is an asset
- Ability to identify common device defects and functional issues
- Experience with structured decision-making in high-volume workflows
- Strong attention to detail and consistency in quality assessment
- Comfortable using tracking systems, spreadsheets, or barcode-based workflows
- Ability to communicate clearly across multiple internal departments
- Physically capable of standing for extended periods and handling devices safely
- Reliable, disciplined, and process-oriented work style
- Must be legally authorized to work in Canada
EXPECTATIONS
- To maintain the highest work quality standards with close attention to detail as needed to meet customer expectations.
- To show up for work on time and work all scheduled shifts.
- To set an example that is consistent with the position held within the company.
- To carry out duties and responsibilities in a positive way and in the spirit of cooperation and support of others.
- To actively support the decisions and policies of the company and its management.
- To treat people fairly, equally and with respect and to settle for no less in return.
- To be honest at all times and to conduct oneself with the highest degree of personal integrity.
- To communicate the right information to the appropriate people in an effective and timely manner.
- To maintain an appearance consistent with the position held.
- To actively expand personal knowledge of the business and related areas as they pertain to this role within the organization, encouraging others to do the same.
- To take 'pride' in the company and help it make it a success.
OCCUPATION HEALTH AND SAFETY REQUIREMENTS
- Follow all company safety policies and work instructions.
- Bring to the attention of all the appropriate people any potential or actual dangers.
- Maintain good housekeeping standards in the area of responsibility.
WHAT WE OFFER
- Competitive hourly compensation with structured performance review progression
- Stable Monday–Friday daytime schedule
- Comprehensive on-the-job training on A-1 Wireless Inc. refurbishment and grading standards
- Opportunity to develop into higher-level QA, Processing, or Lead roles as the operation scales
- Extended health benefits after successful completion of the probation period
- Structured, process-driven environment within a growing electronics lifecycle business
WE ENCOURAGE DIVERSITY -ALL QUALIFIED CANDIDATES ARE ENCOURAGED TO APPLY.
Job Type: Full-time
Pay: $17.60-$21.00 per hour
Benefits:
- Casual dress
- On-site parking
- Store discount
Ability to commute/relocate:
- Mississauga, ON L5M 2S4: reliably commute or plan to relocate before starting work (required)
Education:
- AEC / DEP or Skilled Trade Certificate (required)
Experience:
- warehouse: 1 year (required)
Work Location: In person
