OVERVIEW
Reporting to the Manager, Communications & Stewardship, this position employs best practices to support the integrity and quality of Fund Development processes. This role engages high standards of communication in relation to stewardship of donors, and will support the Fund Development Team with customized reports and analysis for data driven decision making.
This role will start as a one-year full-time contract with the opportunity of full-time employment with Moorelands Kids.
KEY RESPONSIBILITIES Database Management:
- Responsible for data entry of donations and processing all payment methods
- Manage data quality that involves data cleansing processes
- Ensure New and Monthly Donors are stewarded with attention to relationship building
- Create and provide timely thank you letters and receipts
- Ensure batches and tax receipts are coordinated diligently and accurately
- Create queries and key reports for donor stewardship and donor management
- Conduct database prospect research
- Update CRM Actions to track funding application deadlines and reports
- Utilize external ticketing systems such as Eventbrite or Ticket Tailor for events
- Provide support in all Annual Campaign activities
- Evaluate current processes to identify opportunities for efficiencies and update SOP
- Other duties as assigned
KEY RESPONSIBILITIES Stewardship:
- Ensure effective communication in a timely manner to recognize donors by phone
- Work with the Manager, Communications & Stewardship to craft tax receipt letters, and other communications, as needed
- Effectively steward donors and track these interactions in CRM
- Identify major donor prospects and track exceptional gifts
- Maintain and update New and Monthly Donor Journey workflow to improve and track retention
- Develop new strategies for donor acquisition and how to track conversion rates
- Manage donor recognition for various segmentation such as the Annual Report
- Support the Fund Development team in cultivating and stewarding external relationships
KEY RESPONSIBILITIES Reporting and Analysis:
1. Generate customized reports for fundraising regarding trends, patterns and campaign performance to support the Fund Development and Communications team
2. Responsible for monthly reconciliation reports and annual audit
3. Support communications in tracking and organizing data analytics for social media and website
Pay: From $48,000.00 per year
Work Location: In person
