Join a growing brand. We're hiring highly qualified and experienced Regional Managers (RM), General Managers (GM) and Assistant General Managers (AGM) for various locations across the GTA.
Restaurant management is responsible for overseeing the assigned locations' revenue, profitability, service and quality goals while ensuring effective restaurant operations.
PLEASE NOTE: Applicants without previous restaurant experience and AT LEAST 2 years of recent experience working in a full service restaurant in a management role, including accountability for both budget and staff, will NOT be considered and need not apply. Previous retail management experience an asset.
Responsibilities
- Manages management/supervisory team and daily operations of assigned restaurant(s) with 6-15 employees per shift
- Accountable for KPIs for assigned locations(s) including sales and all controllable expenses including CoGs, CoL, waste/variance, etc.
- Provides high level of customer service including handling customer service issues at location level
- Maintains restaurant building and equipment in a condition that ensures customer service and company image goals are met
- Assists in the hiring, orientation, training, and coaching of all employees based on the company’s standards to meet the restaurant’s operational needs
- Conducts performance appraisals in line with the company’s standards to provide feedback to employees to improve performance and productivity
- Reviews operational reports and records to ensure adherence to company policies and procedures
- Monitors the accuracy of receiving, transfers, debits/damages, and charge-backs to headquarters to maintain the accuracy of the inventory
- Analyzes cost controls and sales trends by monitoring month end reports and statements
- Responsible for inventory control and vendor orders at store level
- Develops and executes restaurant-level marketing initiatives
- Ensures all employees adhere to company policies and procedures to comply with good operating practices including safe handling of food and proper product rotation
- Identifies opportunities to maximize revenues and guest satisfaction
- Performing other additional duties as assigned
We're also hiring for front of house and back of house supervisors, kitchen managers, and service roles for locations across the GTA - Please look for our other postings and/or submit your CV at www.nandk.ca/careers
