Summary of Position
We are seeking a skilled Installation and Service Technician with expertise in electronic security systems. This role requires hands-on experience with Access Control, IP CCTV, Intrusion Alarm Systems, electrified hardware, and related technologies. The ideal candidate will deliver high-quality installations, service, and maintenance while maintaining excellent customer relationships.
KEY RESPONSIBILITIES
Installation & Service
- Install, service, and maintain electronic security systems including Access Control, IP CCTV, Intrusion Alarm Systems, Intercoms, Electrified Hardware, Automatic Door Operators (ADOs), and Parking Control/Turnstiles
- Run and terminate cables; program and calibrate equipment according to specifications
- Commission systems by testing equipment, connections, and signals; troubleshoot and resolve issues
- Install, service, and repair door hardware and associated products
- Ensure all work meets industry codes, regulations, and standards
Documentation & Communication
- Review and execute work orders, maintaining accurate records of all installations, service calls, and maintenance activities
- Read and interpret building plans, system drawings, and technical documentation
- Complete required paperwork including work orders, DHA forms, truck inspection sheets, and expense reports in a timely manner
- Communicate effectively with customers, vendors, and service providers
- Provide feedback to management on field trends, potential issues, and improvement opportunities
Customer Service & Training
- Deliver professional on-site service at customer facilities
- Collaborate with the Sales Department to identify and recommend hardware solutions
- Provide technician and customer training as needed
Safety & Professional Development
- Maintain a safe work environment in compliance with the employer's and customer's Health and Safety Programs, Ontario Health and Safety Act, and all applicable regulations
- Stay current with industry developments through continuing education, technical publications, and training opportunities
- Maintain a valid Ontario driver's license with a clean driving record
Note: Additional duties and responsibilities may be assigned as mutually agreed upon between the employee and the company.
QUALIFICATIONS
Required:
- High school diploma (post-secondary education preferred)
- While prior experience is welcomed, we prioritize technical problem-solving abilities, a “learn-it-all” mindset, and genuine curiosity about Security Systems.
- Valid Ontario driver's license with a good driving record
- Strong communication and problem-solving skills
- Ability to multitask, adapt quickly, and work independently
- Understanding of door hardware and automatic door operators
Preferred (Assets):
- Technical expertise with systems including: Kantech, Avigilon, S2, Exacq, Honeywell, Lenel, Axis, Genetec, DSC, Bosch, and Aiphone
- Manufacturer certifications in the above systems
- Experience with network configurations and IP-based systems
WHAT WE OFFER
Competitive compensation, ongoing training opportunities, and the chance to work with cutting-edge security technology in a supportive team environment.
APPLICATION PROCESS
Interested candidates should submit their resume to [email protected]. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
COMMITMENT TO DIVERSITY & INCLUSION
360 Advanced Security Corporation is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected factors.
360 Advanced Security Corporation is committed to providing a barrier-free work environment in accordance with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Accommodations are available to applicants with disabilities upon request during the hiring process.
Job Types: Full-time, Permanent
Pay: From $22.00 per hour
Benefits:
- Company car
- Company events
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
- Paid time off
- RRSP match
Flexible language requirement:
Work Location: On the road
