Dental Receptionist – Premium Denture Clinic
Location: Richmond, BC
Clinic: Premium Denture Clinic
Position: Dental Receptionist
Job Type: Full-time preferred; part-time may be considered
Pay: Competitive hourly base pay + performance-based bonuses
Experience: Dental reception experience required
Language: Mandarin speaking is an asset
About Us
Premium Denture Clinic is a growing denture clinic in Richmond, BC. We provide complete dentures, partial dentures, implant dentures, relines, repairs, and other denture services in a professional, friendly, and patient-focused environment.
We are looking for an experienced Dental Receptionist who is organized, confident on the phone, and able to help manage the daily flow of the clinic.
Responsibilities
- Answer phone calls professionally and book patients
- Manage the daily and weekly clinic schedule
- Confirm appointments and follow up with patients
- Check insurance coverage and patient benefits
- Submit insurance pre-determinations, claims, and related documents
- Follow up on pending insurance approvals
- Answer patient questions about appointments, services, fees, insurance, and payments
- Collect payments and process invoices
- Track calls, bookings, consultations, started cases, follow-ups, and clinic performance
- Maintain accurate patient records and notes
- Communicate clearly with the denturist, lab, and patients
- Help keep the front desk organized and running smoothly
Compensation
We offer a competitive hourly base pay plus performance-based bonuses.
Bonuses may be based on clinic results, real denture cases started, patient bookings, follow-ups, and overall front desk performance. Details will be discussed during the interview.
Requirements
- Dental reception experience required
- Experience with dental insurance claims and pre-determinations
- Strong phone and communication skills
- Organized, reliable, and detail-oriented
- Comfortable discussing fees, insurance, and payments with patients
- Comfortable using computers, email, scheduling software, and tracking sheets
- Able to multitask and work independently
- Friendly, professional, and patient-focused attitude
- Mandarin speaking is an asset
Preferred
- Experience in a denture clinic or dental office
- Experience with CDCP and private insurance
- Strong follow-up skills
- Positive attitude and willingness to grow with the clinic
How to Apply
Please send your resume and a brief message about your dental reception experience, insurance experience, availability, and languages spoken.
We are looking for someone who can become an important part of Premium Denture Clinic and help create a smooth, professional, and welcoming experience for every patient.
Job Types: Full-time, Part-time
Pay: $25.00-$30.00 per hour
Work Location: In person
