Job Overview
DataVisual offers a great work environment, positive and friendly team members, stable work hours (no shift work), a competitive salary (based on skills and experience), and benefits.
We are seeking a detail-oriented and dependable Operations Associate to support our day-to-day operations. This role plays a key part in E-commerce and online channel support, demo shipments, coordination and fulfillment of Third-Party Logistics (3PL) services and warehouse operations. The ideal candidate is organized, hands-on, pro-active, and comfortable working across physical operations and administrative tasks. Interested in working with us in our warehouse? If so, don't delay... send us your resume today!
Key Responsibilities
E-commerce & Online Channel Support
- Manage and monitor inventory levels for e-commerce channels (e.g., Amazon, Spotify, and other online marketplaces)
- Coordinate replenishment, stock transfers, and fulfillment to ensure adequate product availability
- Track inventory movement between warehouse, 3PL partners, and e-commerce platforms
- Reconcile inventory discrepancies between internal systems and online marketplace reports
- Assist with product setup, SKU management, and listing accuracy as it relates to inventory and fulfillment
- Support order fulfillment, returns processing, and issue resolution for e-commerce shipments
- Collaborate with sales, marketing, and operations teams to support online channel performance
Demo Shipments
- Prepare, ship, and track demo units for customers, sales teams, and events
- Coordinate demo returns, inspections, and restocking
- Ensure demo equipment is properly packaged, labeled, and documented
- Maintain accurate records of demo inventory and shipment status
3PL Coordination
- Serve as a point of contact for 3PL partners
- Coordinate inbound and outbound shipments with 3PL providers
- Monitor shipment performance, delivery timelines, and issues
- Assist with resolving shipping errors, damages, or delays
- Support reconciliation of 3PL invoices and inventory reports
Warehouse Operations
- Receive, inspect, and organize incoming inventory
- Pick, pack, and ship orders accurately and on time
- Maintain clean, safe, and organized warehouse spaces
- Conduct regular inventory counts and reconcile discrepancies
- Assist with inventory tracking and stock replenishment
General Operations Support
- Assist with process improvements and documentation
- Support cross-functional teams as needed (sales, customer support, finance)
- Perform other operational tasks as assigned
Qualifications
- 1–3 years of experience in operations, warehousing, logistics, or supply chain
- Familiarity with multi-channel inventory management and reconciliation
- Strong organizational skills and attention to detail
- Strong communication and problem-solving skills
- Team player
- Great physical stamina and manual dexterity; ability to meet the physical demands of the job (standing, lifting, pushing, pulling, etc.).
- Ability to frequently lift, push, and slide packages that typically weigh up to 50 -70 lbs
- Proficiency with computer tools and software (Excel, Google Sheets, inventory systems)
- Experience with operating pallet jacks and a variety of warehouse mechanical equipment
- Experience working in a 3PL environment, with shipping carriers and within the AV industry is a plus
- Experience supporting e-commerce or online marketplace inventory (e.g., Amazon Seller/Vendor Central, Spotify, Shopify, or similar platforms) an asset
Pay: $50,000.00-$53,000.00 per year
Benefits:
- Casual dress
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- Vision care
Work Location: In person
