Job Posting: Retail Sales Associate
Hours: 3 days per week, Saturdays may be included
Wage: $19.50/hour
About the Position
We are seeking a reliable, customer-focused Retail Sales Associate to work as part of a team and help ensure an organized, welcoming, and profitable retail environment. The ideal candidate has completed Secondary School, enjoys working with the public, and thrives in a fast-paced, team-oriented setting. This role involves merchandising, cashiering, customer service, working with our diverse client base, and supporting loss-prevention practices.
Key Responsibilities
Cashiering & Customer Service
- Open and close the till as required
- Operate POS system, debit, and credit machines
- Assist customers, provide information on sales, and direct clients seeking additional services
- Help diffuse difficult customer situations using strong communication and conflict-resolution skills
- Promote store values and educate the public about how donations support the community
Merchandising & Store Operations
- Tag, price, and place merchandise throughout the store, including specialty areas
- Stock shelves, sort inventory, and create in-store displays
- Place buggies of stock and hang clothing on the sales floor
- Work indoors and outdoors, supporting other departments as needed
- Evaluate donations and distinguish saleable from unsaleable items
- Maintain a clean, safe, and sanitary workplace
Teamwork & Administration
- Collaborate with the sales team to ensure consistent pricing
- Support loss-prevention procedures
- Troubleshoot POS or system issues as needed
- Work with minimal supervision while contributing positively to the team
Required Skills & Qualifications
- Cashier experience and strong customer service background
- Ability to count cash accurately, open and close a till
- Strong interpersonal skills
- Able to work with program staff in supporting our clients
- Able to address difficult situations and help diffuse conflict
- Excellent oral communication
- Ability to work safely in a busy environment with limited space
- Sound judgment in evaluating donated merchandise
- Ability to lift 50 lbs or more occasionally
- Friendly, outgoing, team-oriented attitude
- Must consent to a criminal record check
- Thrift store experience and knowledge of typical pricing would be an asset.
Job Type: Permanent
Pay: $19.50 per hour
Benefits:
Experience:
- customer service: 1 year (required)
- Cash handling: 1 year (required)
Work Location: In person
