Job Summary
We are seeking a highly organized and personable Front Office Manager to oversee the daily operations of our front desk and administrative functions. The ideal candidate will serve as the first point of contact for visitors and clients, ensuring a welcoming environment while managing administrative tasks efficiently. This role is vital in maintaining smooth communication between departments and providing exceptional customer service to enhance overall guest experience.
Duties
- Greet and assist visitors, clients, and staff in a professional and courteous manner
- Manage front desk operations, including answering phones, responding to inquiries, and directing calls appropriately
- Oversee scheduling of appointments, meetings, and reservations
- Maintain accurate records of visitor logs, appointments, and correspondence
- Coordinate with other departments to ensure seamless communication and operational flow
- Handle incoming and outgoing mail, packages, and deliveries
- Supervise administrative staff and delegate tasks as needed
- Ensure the front office area remains tidy, organized, and welcoming at all times
- Assist with special projects or events as required to support overall organizational goals
Qualifications
- Proven experience in office management or administrative roles, in automotive or auto body preffered.
- Excellent interpersonal and communication skills with a friendly demeanor
- Strong organizational skills with attention to detail
- Ability to multitask efficiently in a fast-paced environment
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook) and IMEX software
- Ability to handle sensitive information with discretion and professionalism
- High school diploma or equivalent; additional education or certification in office administration is advantageous
This position offers an opportunity to be an integral part of our team by ensuring the front office operates smoothly while delivering outstanding service. We value professionalism, reliability, and a proactive approach in our candidates.
Pay: $20.00-$30.00 per hour
Benefits:
- Dental care
- Extended health care
- Life insurance
- Paid time off
- Vision care
Work Location: In person
