Develop your potential. Make a difference.
Are you a collaborative leader with a passion for helping individuals achieve meaningful employment outcomes? At Lifemark, you'll have the opportunity to lead an innovative employment services program while supporting a high-performing team dedicated to empowering Albertans to build brighter futures.
As part of Canada's leading healthcare and rehabilitation organization, you'll combine operational leadership, stakeholder engagement, and people leadership to ensure exceptional service delivery and meaningful outcomes for participants, employers, and community partners.
About the Opportunity
Lifemark Sunridge – 2121 29th Street NE, Calgary, AB, T1Y 7H8
Lifemark Sunridge is home to one of our specialized Return to Work (RTW) Programs, providing interdisciplinary rehabilitation services that support injured workers in safely returning to meaningful employment. Our team works closely with funders, employers, and healthcare professionals to deliver individualized rehabilitation plans focused on recovery, function, and successful return-to-work outcomes.
This is a unique opportunity to join a collaborative, multidisciplinary team where leadership, innovation, and clinical excellence come together to make a lasting impact.
Please note: This position is related to Return To Work Programs and is not an Information Technology (IT) Program Manager role.
Your Impact
The Program Manager is responsible for ensuring contract compliance, managing staffing and program outcomes, and overseeing Client admissions and service delivery. Key duties include reporting on outcomes, developing service materials, collaborating with stakeholders, facilitating team meetings, addressing issues, and ensuring service goals are met. The role also involves conflict resolution, staff mentorship, hiring, training, standardizing onboarding, and generating reports to track performance metrics. In this role, you will:
-
Support the execution and operation of a new initiative to support unemployed and underemployed Albertans
-
Meet with Senior Leadership as needed to discuss pertinent issues or concerns regarding program standards, current practice, program evaluation, and future development.
-
Play a role in the following activities as directed by Senior Management
-
Overseeing the decision-making process for admission and continued stay of participants
-
Ensuring orientation for the participants that is appropriate to the services and the predicted outcomes
-
Overseeing the progress evaluation of each participant to ensure the achievement of outcomes
-
Development of materials necessary to deliver services
-
Have regular contact with contractors providing external training, work experience practicum providers, and potential participant employers.
-
Oversee communication with the Team and is available as needed to discuss and/or assist with any issues raised.
Are You the Right Fit?
We're looking for a collaborative leader who is passionate about developing people, building partnerships, and creating positive outcomes for participants and the community. You thrive in a fast-paced environment, enjoy solving complex challenges, and lead with integrity, empathy, and accountability.
Qualifications
-
Minimum of 3 years of demonstrated experience managing Career and Employment Services programs.
-
Minimum of 3 years of project or program management experience.
-
Direct experience delivering Career and Employment Services.
-
Experience collaborating with government, employers, community agencies, and external stakeholders.
-
Minimum of 3 years of experience leading, mentoring, and supporting staff.
-
Experience in monitoring service delivery, reporting outcomes, and evaluating program performance.
-
Strong organizational, communication, and relationship-building skills.
-
Bilingual in English and French is considered an asset.
Working at Lifemark
We believe that when our team members thrive, our patients feel the difference! We’re committed to empowering you to build a fulfilling career, providing the support you need to explore your interests and create your own path. Wherever you are in your career, Lifemark offers the support you need to succeed. You can develop your clinical skills and entrepreneurial spirit through collaboration and mentorship from a network of industry leaders, expand into specialized areas, or advance into leadership positions. Here’s what you can expect:
-
High earning potential with support to build a caseload based on your clinical interests.
-
$1500 annual learning and development allowance (based on employment status).
-
Team culture that values collaboration, learning, and shared success.
-
Centralized support so you can focus on care, not administration.
-
Robust onboarding and supervised new grad program.
-
Ongoing mentorship to support clinical skills development.
-
Support for specialized services including pelvic health and vestibular rehabilitation – areas known for high career satisfaction due to their profound patient impact.
-
Opportunities for management roles, including Clinic Director and Regional Manager positions.
-
Job mobility, with relocation options across a national network.
We also offer:
-
Flexible health benefits – medical, dental, and vision coverage for you and your family.
-
Paid wellness and vacation days.
-
Employee Share Ownership Program (Shoppers Drug Mart) – a 25% company match of up to 5% of your base salary.
-
30% employee discount at Shoppers Drug Mart.
-
Corporate discount at GoodLife Fitness, Workperks, and employee assistance program.
-
Unlimited referral rewards – up to $5000 per successful hire.
Your Journey with Lifemark: What to Expect
We’re excited to meet professionals who are passionate about making a difference in people’s lives. Let’s shape the future of care—together. Here’s what you can expect from our recruitment process:
Step 1: Let’s Chat: Your journey starts with a friendly phone call with our Talent Acquisition team. We’ll share Lifemark’s vision, values, and opportunities—and get to know what inspires you.
Step 2: Meet the Team: Next, you’ll connect with a Clinic or Regional Director in a video or in-person interview. It’s a great chance to explore our clinic vibe, the clients we serve, and the leadership style that makes us unique.
Step 3: Show Us Your Skills: Come by the clinic for a hands-on interview with the team. You’ll demonstrate your clinical approach and experience our collaborative environment firsthand.
Step 4: Offer & Onboarding: If it’s a match, we move fast! You’ll receive a competitive offer and all the info you need to make your decision. Keep an eye on your inbox and voicemail—we won’t keep you waiting.
Ready to make a difference?
Join Lifemark, where your compassion, drive, and clinical expertise results in the delivery of top-quality patient-centered care, empowering individuals and transforming lives. Apply today!
Land Acknowledgement: The Lifemark Health Group team acknowledges that our work spans many Territories and Treaty areas across Canada. We are grateful for the traditional Knowledge Keepers, Elders, and youth who inspire us. We recognize the land and its benefits, inviting everyone to reflect on the history and work towards reconciliation.
Lifemark Health Group is an equal opportunity employer committed to a respectful, inclusive workplace. We do not tolerate discrimination or harassment and make employment decisions without regard to race, gender, sexual orientation, disability, age, or any other protected status.
Diversity and Inclusion Matter Here. We’re building teams that reflect the communities we serve and fostering an environment where everyone can thrive. We welcome applicants from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.
Accommodation: Accommodation is available on request for all candidates taking part in any aspect of the recruitment and selection process. Email us at talent at lifemark.ca
About Lifemark
For over 26 years, Lifemark has been a trusted leader in rehabilitation across Canada, dedicated to helping Canadians live life well. With a national network of over 325 clinics and a team of 6,000 passionate professionals, we provide comprehensive care with a local touch. Our team of dedicated professionals, including physiotherapists, massage therapists, occupational therapists, chiropractors, mental health professionals and more, reflects the diverse communities we serve while fostering a culture of innovation, collaboration, and clinical excellence.
Lifemark is proud to be part of the Shoppers Drug Mart and Loblaw family of companies, where we are creating a connected, patient-first ecosystem that brings quality care to more Canadians, every day. Our vision is to create a future where interdisciplinary healthcare providers are part of a primary care ecosystem that makes it easier for Canadians to receive the treatment they need, when they need it.
#LI-DNP
