Territory Account Manager – Convenience & Gas Channel (Edmonton Based)
Company: Canadian Convenience & Gas CPG Company
Location: Edmonton, Alberta
Job Type: Full-Time
Compensation: $60,000 annually, based on experience
Additional Compensation: Performance-based bonus opportunities
About Us
We are a growing Canadian company specializing in adult nicotine products distributed through convenience stores, gas stations, wholesalers, and national retail chains across Canada.
Our team partners with many of Canada's leading convenience and petroleum retailers to execute product launches, promotional programs, merchandising initiatives, and business development strategies. As we continue to grow, we are looking for a motivated Territory Account Manager to join our Western Canada team.
About the Role
Reporting to the Regional Sales Manager, the Territory Account Manager is responsible for managing an established retail territory throughout Northern Alberta while supporting wholesale partners and national retail accounts.
This is a hybrid sales and account management role that combines field execution with remote customer management. The successful candidate will balance time on the road visiting retailers, building relationships, conducting business reviews, executing merchandising initiatives, and supporting product launches, while also dedicating time to outbound calling, customer follow-up, territory planning, CRM management, and administrative responsibilities from a home office.
Success in this role requires excellent time management, strong organizational skills, and the ability to independently balance customer visits with proactive sales activity. The ideal candidate enjoys working independently, developing long-term customer relationships, and identifying opportunities to grow an established territory.
Travel throughout Alberta is required, with occasional overnight travel to British Columbia, Saskatchewan, and Manitoba for customer meetings, conventions, training, and business development initiatives.
Key Responsibilities
- Manage and grow an established portfolio of convenience, gas, and wholesale customer accounts.
- Plan and execute a balanced weekly schedule consisting of field visits, outbound sales calls, and administrative responsibilities.
- Build and maintain strong relationships with retail owners, operators, and key decision-makers.
- Conduct regular in-store visits, business reviews, merchandising, and retail staff training.
- Execute product launches, promotional programs, and merchandising initiatives.
- Generate sales through proactive outbound telephone calls and customer follow-up.
- Identify opportunities to increase distribution, sales, and market penetration within existing accounts.
- Prospect and develop new business opportunities throughout the territory.
- Monitor inventory levels and identify replenishment opportunities.
- Gather competitive intelligence and communicate market trends.
- Maintain accurate CRM records, customer notes, sales opportunities, and activity reporting.
- Analyze territory performance and develop action plans to achieve sales objectives.
- Resolve customer concerns while collaborating with internal departments to deliver solutions.
- Represent the company professionally at customer meetings, trade shows, and industry events.
Qualifications
- Minimum 2 years of experience in territory sales, outside sales, account management, or business development.
- Proven ability to build and maintain strong customer relationships.
- Excellent communication and interpersonal skills.
- Strong organizational, planning, and time-management abilities.
- Self-motivated with the ability to work independently with minimal supervision.
- Demonstrated ability to balance field sales activities with outbound calling, customer follow-up, and administrative responsibilities.
- Experience using CRM platforms and Microsoft Office.
- Valid Class 5 driver's licence.
- Reliable vehicle with willingness to travel extensively throughout Northern Alberta.
- Legally authorized to work in Canada.
Preferred Experience
Experience in one or more of the following industries is considered a strong asset:
- Convenience Retail
- Petroleum & Fuel Retail
- Tobacco or Nicotine Products
- Cannabis
- Consumer Packaged Goods (CPG)
- Beverage
- Food Service Distribution
- Telecommunications
- Wholesale Distribution
- Regulated Consumer Products
Experience working with national retail banners, wholesalers, distributors, or multi-location retail accounts is highly desirable.
What We Offer
- Competitive salary based on experience.
- Performance-based bonus program.
- Mileage reimbursement.
- Extended health, dental, and vision benefits.
- Paid vacation and personal time.
- Employee discount program.
- Ongoing product and sales training.
- Career growth opportunities within a rapidly expanding organization.
- Supportive, collaborative team environment.
Benefits
- Dental Care
- Extended Health Care
- Employee Discount Program
- Paid Time Off
- Mileage Reimbursement
Schedule
- Monday to Friday
- Full-Time
- Hybrid (Field & Home Office)
- Regular travel throughout Alberta
- Occasional overnight travel within Western Canada
Pay: Up to $60,000.00 per year
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Work from home
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work (required)
Licence/Certification:
- driver's license and access to a reliable vehicle (required)
Work Location: Hybrid remote in Edmonton, AB
