Schedule: Part-time schedule to be discussed during the interview process. Flexibility to work evenings and weekends may be required.
About Us:
Elysian Health is an innovative multidisciplinary medical clinic with locations in South Surrey and Vancouver. Our integrated team provides comprehensive healthcare services including family medicine, executive health, concierge medicine, diagnostic imaging, pharmacy, laboratory services, and allied health care, all focused on delivering exceptional patient-centred care.
Learn more at www.elysianhealth.ca
Job Overview
Elysian Health is seeking a patient-focused and detail-oriented Medical Office Assistant to join our multidisciplinary healthcare team in South Surrey. This is an excellent opportunity for an experienced MOA who thrives in a fast-paced clinical environment and enjoys creating a welcoming, seamless experience for patients from their first interaction through their healthcare journey.
What You'll Do
- Welcome patients and provide a professional, friendly, and efficient front desk experience
- Register patients, verify information, and maintain accurate electronic medical records
- Schedule, confirm, and coordinate patient appointments across multiple healthcare services
- Respond to patient inquiries by phone, email, and in person while delivering exceptional customer service
- Prepare patient documentation and ensure records are accurate and up to date
- Process MSP and private billing accurately and efficiently
- Collaborate with physicians, allied health professionals, and the administrative team to support seamless patient care
- Maintain patient confidentiality while ensuring accurate documentation
- Contribute to a clean, organized, and welcoming clinic environment
Qualifications
- Medical Office Assistant (MOA) Diploma or equivalent education and experience
- Previous experience as a Medical Office Assistant or in a healthcare administrative role is preferred
- Experience using electronic medical record (EMR) systems; familiarity with Jane App and/or Myle is considered an asset
- Strong customer service and patient communication skills
- Excellent organizational, computer, and multitasking abilities with exceptional attention to detail
- Ability to prioritize competing responsibilities while remaining calm in a fast-paced environment
- Professional, reliable, and committed to maintaining patient confidentiality
- Strong communication skills with the ability to work collaboratively within a multidisciplinary healthcare team
- Knowledge of medical terminology, MSP billing, and the public and private healthcare systems is considered an asset
Why Join Elysian Health?
- Work in a modern, multidisciplinary healthcare clinic
- Collaborate with physicians and allied health professionals in an integrated care environment
- Be part of a supportive, collaborative, and patient-focused team
- Opportunities for ongoing learning and professional development
- 100% employer-paid health benefits upon completion of the probation period and working a minimum of 24 hours a week.
- Up to 3% RRSP matching program after 1 year of employment.
- Make a meaningful impact by helping deliver an exceptional patient experience every day
If you're an organized, compassionate, and dependable Medical Office Assistant who enjoys building relationships with patients and working in a collaborative healthcare environment, we'd love to hear from you.
Please submit your resume and a brief cover letter outlining why you'd be a great addition to the Elysian Health team.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $23.00-$25.00 per hour
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- On-site parking
- Paid time off
- RRSP match
Work Location: In person
