Make your next move an expert one.
At Colliers it’s not our success that sets us apart, it’s how we achieve it. Our people are passionate, take ownership and always do what’s right for our clients, people and communities.
Why Colliers?
Our enterprising environment needs your expertise to facilitate Colliers’ continued growth as an industry leader. Our nimble, decentralized culture can provide you with a wealth of opportunities to learn about our business and quickly gain experience to accelerate your career.
About you
An enterprising, enthusiastic and collaborative team player, you are excited to work alongside talented colleagues to create fresh ideas and impactful work that helps your clients grow and thrive. You embrace new approaches and challenges, working closely with other experts and honing your craft through professional development, to help lead our industry into the future.
The Prospect Contact Centre Agent is responsible for the management of prospective residential tenant inquiries and assisting Residential Leasing Agents. They are the first point of contact for those interested in renting a unit at a Colliers managed property.
In this role, you will…
- Answer prospective tenant inquiries as they are received by phone, email or other means
- Record prospect information and track inquiries as they are received
- Act as a liaison between prospects and other members of the Residential Rentals Team
- Maintain in-depth knowledge of the Colliers managed portfolio, including up to date information such as availability, amenities, rental rates, etc.
- Conduct research and maintain the in-house market database
- Support Leasing Agents with showings as required
- Provide support to other projects and initiatives within the Residential Rentals Team as required
- Coordinate and track maintenance requests
What you’ll bring
- A strong sense of customer service and willingness to go above and beyond to deliver a positive experience
- A clear and concise communicator, both orally and in writing
- Understanding of and interest in residential real estate, in particular multifamily rentals
- Positive attitude and friendly communication style
- Consistent professional demeanor as a reflection of the Colliers brand to the public
- Strong attention to detail to ensure accuracy and consistency in tracking information
- Proficiency with Microsoft Office, in particular Outlook, Excel and Word
- Experience and familiarity with property management systems and software considered an asset
Make your next move an expert one and join us as we lead the industry into the future.
Direct applicants only please, no agencies.
Colliers is an equal opportunity employer and values diversity in its workforce. Colliers encourages applications from all qualified individuals and will accommodate disability-related needs, up to the point of undue hardship, throughout all stages of the recruitment and selection process. If you require a disability-related accommodation in order to participate in the recruitment process, please contact the recruitment team by email at [email protected].
Benefits:
- Company events
- Dental care
- Disability insurance
- Employee assistance program
- Extended health care
- Life insurance
- Paid time off
- RRSP match
Flexible language requirement:
Work Location: In person
