Skip to content

Parts Advisor, Elie

AgWest Ltd.
Elie, MB

Quick apply

Job details

Full-time
20 hours ago

Qualifications

Sales
Customer service
Post-secondary education
High school diploma or GED
Organizational skills
Communication skills

Full job description

We are currently seeking a reliable, customer-focused Parts Advisor to join our Parts Department in Elie, MB. This position plays a vital role in supporting our customers, service team, and overall parts operations. The successful candidate will assist with inventory management, shipping and receiving, achieving sales targets, and promoting a collaborative and knowledgeable work environment.

Key Responsibilities

Customer & Service Support
Provide outstanding customer service in person, by phone, and via email
Support service technicians and the service team with parts-related needs
Address inquiries, check availability, and process orders accurately
Shipping & Receiving
Receive and inspect incoming parts shipments
Accurately manage outbound shipments to customers and other branches
Handle returns in accordance with company policies
Teamwork & Collaboration
Work closely with the parts team to ensure smooth daily operations
Assist other branches when coverage is needed
Contribute to a cooperative and team-driven work culture
Sales & Performance
Work toward achieving and exceeding parts sales goals
Recommend and upsell relevant parts and promotions to customers
Track sales performance and report progress to the Parts Manager
Product Knowledge & Development
Learn and maintain knowledge of AGCO, Claas, and third-party machinery and parts
Stay informed on new products and technologies
Share knowledge with the team to support a learning environment
Inventory Management
Monitor inventory levels and help optimize stock availability
Perform cycle counts and assist in minimizing stock discrepancies
Recommend stocking of high-demand items
Maximize supplier discounts through effective order timing
Other duties as assigned

Qualifications

High school diploma or equivalent (post-secondary education an asset)
Experience in a parts department or customer service role; agriculture or heavy machinery experience preferred
Strong communication and organizational skills
Demonstrated ability to meet sales goals
Technical knowledge of machinery/parts or willingness to learn
Ability to work independently and collaboratively
Willingness to travel between branches if required

Working Conditions

Must be able to lift and move parts weighing 50+ lbs
Standing for extended periods and working in warehouse settings
Overtime may be required during peak periods

About AgWest:

At AgWest, we provide a comprehensive range of CLAAS machinery and AGCO brands, ensuring year-round productivity for farming operations in Manitoba and Saskatchewan. Our extensive lineup is complemented by a wide selection of attachments, backed by our dedicated sales, service, and parts teams. Our competitive edge is forged by the skills and expertise of our team.

Ready to join a growing team in the heart of Manitoba agriculture?

Apply today and help us deliver exceptional service to our valued customers in Elie and surrounding communities.

Quick apply