Verbeek Kitchens is looking for an Service Co-Ordinator/Client Services who will be providing support to the Designers & Service department, and required to manage variety of tasks under pressing deadlines. To be successful in this role, you should have strong attention to details and fast problem-solving skills. Candidates with previous experience as an Service Co-Ordinator/Client Service will be considered first.
Ideal candidate should have:
- Outstanding punctuality, ability to keep up with deadlines and work under pressure and changing priorities
- Excellent communication skills written and verbal
- Strong computer skills including all MS Office applications (Word, Excel)
- Ability to work independently and collaboratively in a team environment
- Outstanding organizational skills and attention to detail
- Problem solving skills and resourcefulness
- Attention to detail regarding Scheduling and Appointments
- Ability to flex communication style to work with varying levels of seniority, both within and outside of the organization
Main responsibilities of the Service Co-Ordinator will be (including but not limited to):
- Coordinate communications, including taking/making phone calls, responding to emails, and interacting with clients
- Contacting Clients to schedule service appiontments
- Ability to adapt and change concentration
- Organizing files before and after scheduled appointments
- Maintaining physical and digital files
- Ordering parts and materials from suppliers
- Work with our in house CRM software
- Develop and sustain a level of professionalism among staff and clientele
- Uphold a strict level of confidentiality
Education and Qualifications
- Graduate degree in Business Administration or related fields
- 3+ years of relevant experience
Application Process
Applicants should submit a résumé and cover letter outlining how they meet the specific requirements of the position.
Interviews will begin as early as suitable candidates are identified. We thank all applicants in advance for their interest; however, only those invited to an interview will be contacted.
Job Types: Full-time, Permanent
Pay: $20.00-$25.00 per hour
Expected hours: 40 – 44 per week
Benefits:
- Casual dress
- Dental care
- Disability insurance
- Extended health care
- Life insurance
- On-site parking
Work Location: In person
