Sales & Style Advisor
More Than Retail. Become a Trusted Advisor.
For more than 35 years, Outlooks for Men has helped clients look their best through expert advice, exceptional service, quality menswear, and professional tailoring.
This is not a typical retail position.
Our clients include business professionals, executives, wedding parties, graduates, and people who value expert advice and a personalized shopping experience. We build long-term relationships with our customers and help them look and feel their best for business, special occasions, and everyday life.
We're looking for a polished, personable, and motivated Sales & Style Advisor to join our team.
Whether helping a groom prepare for a wedding, assisting a graduate with their first suit, or helping a professional refresh their wardrobe, you'll play an important role in helping clients feel confident and look their best.
What You'll Do
- Build lasting relationships with clients through exceptional service
- Help customers select clothing and accessories that suit their lifestyle, needs, and personal style
- Create complete wardrobe solutions and make thoughtful recommendations
- Follow up with clients and maintain strong customer relationships
- Work closely with our tailoring and sales teams to deliver an exceptional experience from start to finish
- Contribute to a professional, welcoming, and stylish store environment
What We're Looking For
- Strong communication and interpersonal skills
- A natural ability to connect with people and build trust
- Confidence in making recommendations and helping customers make decisions
- A strong interest in personal style, fashion, and helping others look and feel their best
- A professional appearance and understanding of the importance of presentation
- Dependability, maturity, and a positive attitude
Experience in sales, hospitality, customer service, luxury retail, banking, financial services, jewellery, fashion, or other relationship-focused environments is an asset.
This position is ideal for someone who enjoys building relationships, remembers names and faces, and takes satisfaction in helping people look and feel their best.
Experience in menswear is not required. We will teach you our brands, fit principles, tailoring process, and styling techniques. What matters most is your ability to connect with people, provide exceptional service, and create a memorable experience for every client.
What We Offer
- Starting wage of $22 per hour
- Wage review after three months
- Eligibility for our team bonus program after three months
- Paid time off
- Employee discount
- Ongoing training and development
- Opportunities for growth and advancement
- A supportive and experienced team environment
- The opportunity to work with one of Victoria's most respected menswear retailers
We believe in rewarding performance. Employees who successfully complete their training period become eligible for both a wage review and participation in our team bonus program.
How to Apply
To be considered, please include a brief note telling us:
- Why this position interests you
- What experience you have working with customers
- Why you believe you would be successful in a relationship-based sales role
Applications submitted without this information may not be considered.
We welcome applications from all qualified candidates. If you enjoy working with people, take pride in delivering exceptional service, and are excited to learn, we'd love to hear from you.
Pay: $22.00-$25.00 per hour
Benefits:
- Designated paid holidays
- Paid time off
- Store discount
Application question(s):
- "Tell us about a time you built a relationship with a customer, client, guest, or member of the public that resulted in a positive outcome."
Work Location: In person