Catalyst Condo Management is seeking a reliable, professional, and hands-on Building Operations Coordinator to support the daily operations of a residential condominium property. This is not a traditional front desk position. In addition to providing excellent customer service and administrative support, this role plays an active part in the day-to-day care, monitoring, and basic upkeep of the building.
The ideal candidate is approachable, observant, organized, and comfortable taking initiative. They enjoy working with residents and contractors, while also being willing to step away from the desk to conduct walkthroughs, respond to site issues, and assist with light maintenance and operational tasks.
KEY RESPONSIBILITIES
Resident Services and Administration
- Maintain a welcoming, professional environment for residents, guests, and contractors
- Serve as a primary point of contact for resident inquiries, site concerns, and emergencies
- Coordinate elevator bookings, including conducting pre and post move walkthroughs and documenting any damages
- Program door intercoms, security access cards, and fobs
- Support parcel and package distribution
- Monitor and enforce visitor parking rules
- Assist with vendor dispatching, procurement, and ordering of supplies such as extra keys, fobs, and cleaning materials
Building Monitoring and Operations
- Conduct building walkthroughs twice daily to identify abnormalities such as leaks, damage, noise issues, safety concerns, or bylaw infractions
- Ensure property rules and regulations are followed, remain knowledgeable about condominium bylaws, and document infractions with photographs when required
- Maintain and operate building security systems, including monitoring cameras and recording or downloading footage when needed
- Act as the main on-site contact for contractors, property management, and other building staff
- Assist with annual fire testing and filter changes by coordinating resident key collection and return, and escorting vendors through the property
- Put up and remove elevator pads for moves and deliveries, and ensure entrance doors are properly secured afterward
- Check entrance and exit doors regularly to ensure proper operation and identify any concerns with hardware, paint, or closing mechanisms
Hands-On Site Support
- Spread ice melt on parkade ramps, exterior stairwells, courtyards, sidewalks, and walkways between regular snow removal visits as needed
- Replace interior and exterior common area light bulbs as required
- Perform minor patching and painting throughout the property
- Pressure wash or hose down garbage rooms and bins when needed
- Common area cleaning (mopping, emptying garbage cans, vacuuming) and keep them free of garbage and debris, including leaves, fallen fruit, and other litter around walkways and exterior areas
- Clean backup lights, outlets, exit signs, parkade man doors, and fire boxes after parkade sweeping
Qualifications
- Previous experience in concierge, caretaker, building operations, property management, or a similar role is preferred
- Strong customer service and communication skills
- Comfortable handling both administrative duties and physical site-based work
- Good judgment, attention to detail, and the ability to work independently
- Able to remain calm and professional in urgent or emergency situations
- Basic knowledge of building systems, security systems, and light maintenance is an asset
- Familiarity with condominium operations, rules, and bylaws is an asset
- Able to lift, move, and carry materials required for routine site duties
Schedule: Monday to Friday, 8 hour shift anywhere between 8:00 AM to 6:00 PM
Work Location: This position will primarily be based at one condominium property. However, from time to time, the successful candidate may be required to work at other properties to provide coverage or operational support as needed.
This role is best suited for someone who is equally comfortable assisting residents at the front desk and walking the property to deal with day-to-day operational needs. You are proactive, dependable, and take pride in helping keep a building safe, clean, well-run, and welcoming.
Job Type: Full-time
Pay: $25.00 per hour
Benefits:
- Dental care
- Extended health care
Work Location: In person
