THE ROLE
Build the systems that scale NEU Pilates' content and sales operations. We've built a world-
class methodology with 2,500+ certified practitioners. What we need now is someone to
turn our strategy into a machine.
You'll own:
- **Content Operations:** YouTube optimization, social content strategy, posting
calendars, metrics tracking
- **Sales Operations:** Templated lead responses, email sequences, lead scoring,
conversion optimization
- **Metrics:** Build a dashboard that shows what's working and how to 10x it
REAL TALK: What You'll Actually Do
In your first 3-6 months, yes, you'll handle some tactical work:
- Respond to DMs and comments on Instagram/other platforms
- Draft email responses and flag conversations for personal follow-up
- Update the sales lead tracker, log calls and emails
- Support brand ambassadors with community engagement
- Create templates, overlays, and source assets for reels
- Optimize YouTube thumbnails and channel SEO
But here's the key: You're not doing this to be helpful. You're doing it to understand the
process well enough to BUILD A SYSTEM around it.
By Month 6, you've designed and implemented:
- DM/comment response templates (so anyone can handle them)
- Email sequences and automation (so they send themselves)
- Lead tracker automation via Zapier (so it updates without manual entry)
- Ambassador content templates and frameworks (so they create their own)
- YouTube optimization checklist (so uploads follow a system)
By Month 12, you're not doing manual work anymore. You're managing metrics, optimizing
what's working, and scaling what works. You might even be managing a small team doing
the hands-on stuff.
**We need someone who can execute AND think like a systems builder.** If you're "too
senior" for DM responses, this isn't the role. If you're "just an operator" with no interest in
frameworks, this isn't the role either.
WHO YOU ARE
You don't need a fancy resume. You need:
- Young and hungry (started early, staying long, 5-year commitment)
- Systems thinker (you see chaos and build repeatable processes)
- Willing to get hands dirty (you execute while you build)
- Technical (comfortable with YouTube, Instagram, Zapier, analytics platforms)
- Metrics-driven (you make decisions based on data, not gut)
- Direct (you push back, you care about what's right)
- Track record (you can show something you built or scaled- a channel, a funnel, a
system)
BONUS
- Content platform experience (YouTube, TikTok, Instagram growth)
- Sales or growth background
- Video editing, analytics, or automation experience
- Kajabi or similar platform familiarity
WHAT WE OFFER
**Starting:** $29-35K/year (20-25 hrs/week, flexible remote)
**Path to Full-Time:** If you hit metrics (channel growth, conversion improvements,
systems built), we promote you to full-time within 6-12 months.
**Why this matters:** We're betting on you with real money from day one. You're not
working for exposure. You have income, flexibility, and a clear growth path.
REPORTING
Reports to: Eric (Founder and CEO)
Supported by: Lara (Co-Founder), Jen (Co-Founder)
SUCCESS LOOKS LIKE
After 12 months:
- YouTube subs 2x, views 3x, systematic growth process in place
- Sales: 24-hour lead response, 35%+ conversion rate, most follow-up automated
- Live metrics dashboard with weekly reporting
- Systems documented and scalable (don't require your daily involvement)
- You're promoted to full-time with expanded role
HOW TO APPLY
Send to: [email protected]
Subject: Growth & Operations Coordinator
-
[Your Name]
Include:
- **A short note** (100 words): Why does this role resonate? What's your operating
system?
- **Your track record:** Show us something you built. Numbers. Proof.
- **Your availability:** When can you start?
We review applications rolling and move fast. Expect to hear back within a week.
Pay: $25.00-$30.00 per hour
Work Location: Hybrid remote in Kelowna, BC
