Dietary Manager

Extendicare -
Blenheim, ON

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Job details

Full-time
10 days ago

Qualifications

Management
Change management
Food service
Computer skills
Leadership

Full job description

Job Description

Role Description: Nutrition Manager

Mission:
As the Nutrition Manager, you will play a key role in fulfilling Extendicare’s purpose of
Helping People Live Better by leading culinary operations within a long‑term care home.
Using a person-centered approach, you will lead and inspire your team to deliver
pleasurable dining experiences that promote the wellbeing and quality of life of our
residents. The Nutrition Manager is an operational leader who works collaboratively with the
interdisciplinary team and key stakeholders to advance Extendicare’s mission to provide
people with the care they need, wherever they call home.

Key Outcomes:

Lead and develop a high-performing food service team that demonstrates

Extendicare’s values and delivers exceptional service to our residents and families

Positively impact residents’ nutrition and enrichment through pleasurable dining

experiences

Ensure accurate and timely provision of menu items reflective of each Resident’s

plan of care

Effectively and efficiently manage the day-to-day culinary operations for the home
Support the home’s financial health by proactively managing the food and food

service supplies budget, monitoring spending, and meeting financial targets

Maintain compliance with provincial legislation, company policies, regulatory

standards, and collective bargaining agreements across all culinary operations
functions within a unionized environment

Key Responsibilities:

Providing sustained support and actively participating in quality improvement

processes and development of quality improvement plans

Achieving Resident Satisfaction and Employee Engagement targets
Managing the food service for residents with a focus on their individualized

nutritional plan of care

Working with the multidisciplinary team along with residents and families to

customize personalized menus

Ensuring food and fluid interventions (as per resident’s plan of care) are prepared

and served appropriately

Ensuring menu items provided meet the assessed needs of the residents
Collaborating closely with dietitians and dietary team members to ensure service

delivery is consistently compliant with organizational policies, procedures, and all
applicable legislation and regulatory requirements

Ensuring the team is following required infection prevention and control and food

safety guidelines

ONTARIO ONLY: Completing low and moderate routine resident nutrition

assessments as delegated by the Registered Dietitian (RD)

Maintaining operation excellence within defined budget
Managing vendor and community partnerships related to the delivery of culinary

services

Hiring, training and engaging a team of dietary staff to deliver quality nutrition

and culinary services in a unionized environment

Taking a hands-on approach to leading, mentoring, and helping the dietary team

as required

Qualifications:

ONTARIO ONLY: Current membership with the Canadian Society of Nutrition

Management (CSNM) or Registered Dietitian

Valid Food Safety Handler's Certificate
Minimum of three (3) years of relevant dietary experience and one (1) year of

leadership experience

Passion for food production, food service and long-term care
Must provide a complete and current (within six months) Vulnerable Sector

Check (including a Criminal Background Check) or be willing to obtain one

Core Competencies (included for posting only):

Resident-Centred Nutrition and Culinary Practice
Customer Service and Communication
Leadership and People Management
Operational and Budget Management
Computer Skills and System Proficiency
Change Management
Analytical Thinking
Time Management
Attention to Detail

Attributes of an Effective Leader:

Strategy Development: Understands the organization’s strategy and sets

priorities to make it happen

Self-Motivated and Results Driven: Takes ownership and holds themselves

and others responsible for delivering high-quality, timely, and cost-effective
results

Collaboration: Inspires a collaborative team environment

and works effectively with others with the ability to influence

Effective Communication: Actively listens, seeking to understand all

perspectives and communicates with respect

Problem Solving: Recognizes and takes ownership to resolve issues outside of

clear role mandate

Builds High Performing Teams: Builds the capability of individuals and teams

through continuous feedback, coaching, and a commitment to learning and
development

Data Analytics & Continuous Improvement: Uses data to identify and

measure performance and develop solutions to motivate improvement

Strategy Development: Understands the organization’s strategy and sets

priorities to make it happen

Self-Motivated and Results Driven: Takes ownership and holds themselves

and others responsible for delivering high-quality, timely, and cost-effective
results

Collaboration: Inspires a collaborative team environment and works

effectively with others with the ability to influence

Effective Communication: Actively listens, seeking to understand all

perspectives and communicates with respect

Problem Solving: Recognizes and takes ownership to resolve issues outside of

clear role mandate

Builds High Performing Teams: Builds the capability of individuals and teams through

continuous feedback, coaching, and a commitment to learning and development.

Data Analytics & Continuous Improvement: Uses data to identify and measure

performance and develop solutions to motivate improvement.

What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to
reach our potential. We value each employee, encourage equal opportunity for growth and
recognize achievement. As a valued member of our team, you can expect:

Continuous mentorship, support for life-long learning and growth

opportunities

Opportunities for advancement and career growth within the organization
A rewarding and meaningful work experience where you can enrich your life

and the lives of others through your work

Employee Family Assistance Program
Robust benefits package

Extendicare is a leading provider of care and services for seniors across Canada, operating
under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands.
We are committed to delivering quality care to meet the needs of a growing seniors’
population, inspired by our mission to provide people with the care they need, wherever
they call home. We operate a network of long-term care homes (both owned and under
management contracts), deliver over 11 million hours of home health care services
annually, and provide group purchasing services to third parties representing approximately
150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly
trained and dedicated team members who are passionate about providing high-quality care
and services to help people live better.

Time Type

Full time

Compensation Details

Compensation will be discussed during the recruiting process.

At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We gladly accommodate the needs of applicants throughout all stages of recruitment and selection upon request.

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