Position Summary:
This position is responsible for the execution of menu item production. Under the supervision of F&B Manager or Supervisor, this role must maintain all company standards and through adherence to all safety and hygiene policies and procedures while contributing to a safe and welcome work environment for all employees. Positively contributes to an entrepreneurial culture that is nimble, energized growth oriented, to self-motivate and lead by example. Above all else, must be aligned with, and promote Shorelines Casino culture and philosophy of creating, memorable experience for our guests and colleagues.
Primary Responsibilities
- Exceeds guest expectations by providing outstanding customer service.
- Helps create an engaged work environment by choosing positivity and fun, recognizing excellent peer performance, and by caring about and supporting our colleagues every day
- Participates in the implementation of the departmental strategic plans.
- Prepares, pre-cooks, cooks and presents menu items in a timely fashion, following standardized recipes
- Prepares mis en place (“setting in place” of foods, garnishes, sauces, dishes, cutlery, etc) and other products as required for high volume production
- Receives stock, labels, dates, stores and rotates in appropriate storage areas
- Cleans culinary equipment after use and/or remove soiled equipment to the dish pit
- Assists with month end inventories as directed
- Liaises and communicates effectively with all appropriate operational departments
- Develops and cultivates strong working relationships with all stakeholders: guests, ownership, regulatory bodies, and employees
- Contributes to a team of engaged colleagues who care passionately about the business, site operations, and delivering a great guest experience.
- Contributes toward workplace health, safety, and wellness initiatives.
- Anticipates operational and service issues before they escalate, trouble-shoots and resolves guest concerns before they are complaints.
- Performs other duties as assigned or directed and assist other co-workers as needed
Education & Qualification Requirements
- People-focused and committed to service excellence
- Proactive and solution-oriented with a drive to succeed
- High School Diploma
- Culinary education a plus
- Completion of a Culinary Apprentice Program an asset
- Safe Food Handling Certificate required
- WHMIS an asset
- Smart Serve Certificate an asset
- Ability to exceed internal and external customer expectations through timely, effective and service oriented communication
- Minimum 1-2 years culinary experience
- Successful criminal background check
Working Environment Considerations:
Regular casino environment, standing or walking for long periods of time, some exposure to noise and conflict, non-traditional work hours
Minimum Rate (CAD $) | Minimum Salary (CAD $)
22.89
Job Rate (CAD $) | Midpoint Salary (CAD $)
22.89
Maximum Rate (CAD $) | Maximum Salary (CAD $)
22.89
