Project Manager
Reporting to the Vice President, Operations & Business Management, the Project Manager will lead and deliver cross-functional projects across areas such as underwriting, finance, claims, sales, compliance, and digital transformation. This role ensures projects are delivered on time, within scope, and aligned with business objectives while maintaining high standards of quality and stakeholder satisfaction.
What will you do?
- Manage the full project lifecycle for company initiatives, including planning, execution, monitoring, and closure
- Partner with stakeholders across underwriting, finance, claims, corporate, actuarial, sales, and compliance teams to define project scope and objectives
- Coordinate multiple concurrent initiatives and competing priorities across business functions
- Develop and maintain detailed project plans, timelines, budgets, and resource allocations
- Coordinate cross-functional teams to ensure alignment and timely delivery of project milestones, and follow up proactively with stakeholders to ensure timely completion of deliverables and action items
- Identify project risks and issues; develop mitigation strategies and escalate as needed
- Ensure projects comply with OSFI regulatory requirements and internal governance standards
- Lead project communications, including status reports, stakeholder updates, and steering committee presentations
- Support preparation of project updates and presentations for senior leadership
- Support implementation of system enhancements (e.g., policy admin systems, claims platforms) and process improvements
- Facilitate change management activities, ensuring smooth adoption of new processes or systems
- Track and report on project KPIs, ensuring delivery against business case and expected outcomes
- Contribute to continuous improvement of project management practices and methodologies
About You:.
- Bachelor’s degree in Business, Finance, Insurance, Information Technology, or related field
- 5–7 years of project management experience, preferably in P&C insurance or financial services, with management of both in-person and virtual teams
- Demonstrated ability to manage medium to large, cross-functional projects independently
- Solid understanding of P&C insurance operations, including underwriting, claims, finance, and distribution channels
- Experience working with project management methodologies (Waterfall, Agile, or Hybrid)
- Certification such as PMP, CAPM, PRINCE2, or Agile (preferred but not required)
- Proficiency with project management tools (e.g., MS Project, Jira, Smartsheet, Asana)
- Strong organizational and time management skills with the ability to manage multiple concurrent projects
- Effective stakeholder management and communication skills across technical and business teams
- Analytical and problem-solving skills with a proactive mindset
- Ability to manage competing priorities in a fast-paced environment
- Working knowledge of risk management and compliance in P&C insurance
We Offer:
- Competitive Base Salary including annual bonus plan
- Generous Employer Paid Benefits Plan, including RSP matching & Fitness Credit
- Location is a combination of remote work from home and from our head office in the heart of Toronto’s Financial District
ARAG Legal Solutions Inc., part of the ARAG Group, is a global leader in legal expense insurance operating in 19 countries offering an innovative and comprehensive range of legal expense products and services for brokers, underwriting agents and insurers across Canada.For more information about ARAG Canada please visit: www.arag.ca/en/
We are an Equal Opportunity Employer
ARAG Legal Solutions Inc., are proud to be an equal opportunity workplace and employer. We are committed to equal employment opportunity regardless of citizenship, race, place of origin, ethnic origin, colour, ancestry, disability, age, creed, sex/pregnancy, family status, marital status, sexual orientation, gender identity, gender expression, receipt of public assistance (in housing) and record of offences (in employment).
ARAG Legal Solutions Inc., is committed to providing employment in accordance with the Accessibility for Ontarians with Disabilities Act (AODA). Any assessments and selection materials or processes used during the recruitment process will be available in an accessible format to applicants with disabilities, upon request. If contacted for an interview, please advise the Human Resources Manager if you require disability-related accommodation.
