We are looking for enthusiastic, hospitality-minded individuals to join our team as a Team Member/Ice Cream Party Host.
If you thrive in high-energy environments, love connecting with people, and want to turn ordinary moments into extraordinary experiences, you may be exactly who we’re looking for.
What you’ll do:
Team Member Responsibilities:
- Handcraft and serve ice cream, drinks, and treats with care and attention to detail
- Create genuine connections with every guest who walks through our doors
- Offer thoughtful recommendations and confidently answer menu questions
- Deliver fast, accurate, and exceptional service in a busy environment
- Operate POS transactions including debit, credit, cash, and gift cards
- Maintain a clean, organized, and beautiful space that reflects our standards
- Support dishes, restocking, receiving deliveries, and keeping the shop running smoothly
- Occasionally represent Milksmith at events as a brand ambassador
Ice Cream Party Host Responsibilities:
- Lead birthday parties and group events with confidence, warmth, and fun
- Set the tone from the moment guests arrive, creating an extraordinary first impression
- Guide guests through interactive ice cream experiences and activities
- Keep parties flowing smoothly and on schedule
- Engage children and families with patience, energy, and professionalism
- Set up and reset party spaces to the highest cleanliness and presentation standards
What we offer:
- A respectful, inclusive, and hospitality-forward team culture
- Training to help you grow confidence, leadership, and service skills
- Opportunities to learn, lead, and shine
What we’re looking for:
- Availability evenings, weekends, and some late nights (weekend availability is mandatory for this position)
- Warm, approachable, and confident communication skills
- Attention to detail and pride in your work
- Ability to stand for long periods and lift up to 40 lbs
- Comfort working in a fast-paced, team-oriented environment
- Reliability, initiative, and a heart for hospitality
- Experience with children, hosting, or events is a bonus but not required
No prior ice cream experience is needed. If you bring the right attitude and a love for creating joy, we will teach you the rest.
Send your resume and availability to [email protected].
Only selected candidates will be contacted for interviews.
Pay: From $16.00 per hour
Benefits:
- Company events
- Discounted or free food
- Store discount
Education:
- Secondary School (preferred)
Experience:
- Customer service: 1 year (preferred)
Language:
Licence/Certification:
- Food Handler Certification (preferred)
Work Location: In person
