Overview
We are seeking a dedicated and organized Treatment Coordinator to join our dynamic dental practice. The ideal candidate will serve as a key liaison between patients and the clinical team, ensuring seamless communication, appointment scheduling, and treatment plan presentation. This role offers an excellent opportunity for individuals with a background in dental or medical office settings to contribute to patient care and practice efficiency. Candidates with experience in electronic medical records, dental terminology, and supervising staff are highly preferred. A strong understanding of Dentrix software and human resources principles will be advantageous. The Treatment Coordinator plays a vital role in enhancing patient experience while supporting the operational success of our practice.
Duties
- Coordinate patient treatment plans by explaining procedures, financing options, and scheduling follow-up appointments
- Manage patient records using electronic medical records systems, ensuring accuracy and confidentiality
- Utilize Dentrix software to schedule appointments, process billing, and maintain patient information
- Collaborate with dental professionals to ensure timely delivery of care and optimal patient outcomes
- Assist with billing procedures, insurance verifications, and payment collections
- Provide exceptional customer service by addressing patient inquiries and concerns professionally
- Support human resources functions related to staff scheduling and training as needed
- Maintain compliance with healthcare regulations and practice policies
- Participate in team meetings to improve workflow efficiency and patient satisfaction
Skills
- Proficiency in Dentrix or similar dental practice management software
- Experience with electronic medical records systems and medical terminology
- Strong understanding of dental office operations, including billing and insurance processing
- Prior experience in healthcare settings such as medical offices or hospitals is highly desirable
- Supervisory experience or leadership skills to oversee staff or team members effectively
- Knowledge of budgeting principles within a healthcare environment
- Background in nursing, acute care, or hospital experience is a plus
- Excellent communication skills with the ability to educate patients clearly and empathetically
- Strong organizational skills with attention to detail and confidentiality
This role is integral to providing exceptional patient care while supporting the overall efficiency of our practice. We welcome candidates who are motivated to contribute positively to our team environment.
Pay: $30.00-$38.00 per hour
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Wellness program
Work Location: In person
