About Us
Locally owned and operated since 1996, Wiseworth Canada Industries Ltd. is the Master Distributor for Ingersoll Rand compressed air products, parts, and services across British Columbia, Alberta, the Yukon, and Northwest Territories.
We are proud to be the largest compressed air sales and service provider in Western Canada, recently recognized as Top Ingersoll Rand Distributor in North America and awarded the Consumer Choice Award for Business Excellence.
Our partnership with Ingersoll Rand, the global leader in compressed air innovation, positions us as the supplier of choice in our industry. We are a team driven by respect, integrity, teamwork, and a passion for customer success.
The Opportunity
We are seeking a friendly and customer-focused Receptionist & Office Coordinator to join our Surrey Head Office team.
As the first point of contact for customers, visitors, suppliers, and employees, you will play an important role in creating a positive and professional first impression of Wiseworth Canada. Beyond reception duties, you will provide administrative support to multiple departments, assist with office coordination, and help ensure the smooth day-to-day operation of our business.
This position is ideal for someone who enjoys working with people, thrives in a fast-paced environment, takes pride in staying organized, and enjoys contributing to the success of a collaborative team.
Key Responsibilities
Reception & Customer Experience
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Welcome customers, visitors, vendors, and employees in a professional, friendly, and courteous manner.
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Answer and direct incoming telephone calls, emails, and general inquiries promptly and professionally.
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Receive, sort, and distribute incoming mail, courier deliveries, and other correspondence.
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Maintain a welcoming, organized, and professional reception area, meeting rooms, and common office spaces.
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Ensure every visitor enjoys a positive experience while representing the Wiseworth brand with professionalism and enthusiasm.
Office Administration
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Provide administrative support to leadership and various departments across the organization.
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Prepare business correspondence, reports, spreadsheets, presentations, and other documentation.
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Maintain electronic and physical filing systems while ensuring information is accurate, organized, and confidential.
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Coordinate office supply inventories and purchase office materials as required.
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Assist with scheduling meetings, coordinating travel arrangements, and supporting company communications.
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This role often helps organize staff luncheons, meetings, training sessions, staff recognition activities, company celebrations, and other office activities.
Accounting & Administrative Support
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Assist with accounts payable processing, expense reports, and administrative accounting functions.
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Support data entry, document management, and record keeping with a high degree of accuracy.
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Assist with reporting, document tracking, and maintaining business records.
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Support administrative processes relating to purchasing, invoicing, and other office functions as required.
Office Operations & Workplace Support
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Assist with workplace safety documentation, company compliance programs, and administrative tracking.
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Coordinate office equipment, service providers, and facility-related administrative activities.
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Support onboarding activities for new employees and assist with general human resources administration.
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Participate in continuous improvement initiatives that enhance office efficiency, organization, and the employee experience.
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Provide assistance with special projects and other administrative duties as assigned.
Team Collaboration
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Work closely with employees across all departments to provide responsive administrative support.
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Build positive working relationships through professionalism, collaboration, and a willingness to help.
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Demonstrate flexibility by assisting wherever needed to support company priorities and customer satisfaction.
Qualifications
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Minimum two years of experience in reception, office administration, customer service, or a similar administrative role.
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Post-secondary education in Business Administration, Office Administration, Accounting, or a related field is considered an asset.
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Exceptional customer service skills with a friendly, professional, and approachable demeanor.
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Excellent verbal and written communication skills.
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Outstanding organizational and time management abilities with the capacity to manage multiple priorities.
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Strong attention to detail and commitment to producing accurate, high-quality work.
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Ability to exercise discretion and maintain confidentiality.
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Proficient with Microsoft Office Suite, including Outlook, Word, Excel, and PowerPoint.
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Comfortable learning new software systems, including ERP and business management platforms.
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Experience supporting accounts payable, bookkeeping, or administrative accounting functions is considered an asset.
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Experience supporting workplace safety, human resources, or office coordination activities is considered an asset.
Compensation & Benefits
We offer a competitive compensation package designed to attract talented administrative professionals:
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Competitive salary based on experience.
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Comprehensive benefits program including extended health, dental, vision, life, and disability insurance.
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Company matching pension plan.
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Annual flex and wellness allowance.
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Paid vacation and sick days.
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Employee Assistance Program.
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Ongoing professional development and training opportunities.
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Opportunities for career growth within a stable and growing organization.
Why Join Wiseworth?
At Wiseworth Canada, you will enjoy:
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The stability of working with a recognized industry leader.
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A welcoming, collaborative, and supportive team environment.
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A role that makes a meaningful contribution to the success of our customers and employees.
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Opportunities for continuous learning and career development.
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Engaged leadership committed to innovation and continuous improvement.
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A workplace culture built on integrity, respect, accountability, and teamwork.
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The opportunity to be part of an organization recognized throughout North America for excellence in customer service and technical expertise.
If you enjoy helping people, creating exceptional first impressions, staying organized, and being an important part of a collaborative team, we invite you to join Wiseworth Canada and build a rewarding career with us.
