- Contribute to the delivery of Level 1 production support to global users, maintenance support
(scheduled releases, regulatory changes, configuration updates), vendor management, system
enhancements, production bug fixes, Quality Assurance testing (UAT), and resolution of complex
operational/systems problems.
- Keep appraised of scheduled releases, ensuring the business lines are aware of coming changes
and their impacts and scheduling to ensure sufficient resources/time are allotted for testing and
implementation. Provide recommendations and guidance on client-initiated operational and
system solutions, ensuring that OIDA’s and stakeholder interests are served.
- Ensure the maintenance of stable and secure processing platforms per Bank IT control,
information security and risk policies. Contribute to the delivery of solutions with vendors and
internal technology partners where issues or negative trends that threaten defined SLAs are
identified.
- Work in tandem with OIDA Technology teams and external service providers to deliver Change
under the agreed systems strategy. Contribute to sprint plans and retrospectives and help foster
a learning mindset and culture of improvement.
What OIDA offer to you:
- Diversity, Equity, Inclusion - We strive to create an inclusive culture where employees are
empowered to reach their fullest potential, respected for who they are, and embraced through
bias-free practices and inclusive values across OIDA. We embrace diversity and provide
opportunities for all employees to learn, grow & participate through our various Employee
Resource Groups that span diverse gender identities, ethnicities, races, and ages.
- Accessibility and Workplace Accommodations - We value the unique skills and experiences
everyone brings to the Bank and are committed to creating and maintaining an inclusive and
accessible environment for everyone. OIDA continues to locate, remove, and prevent barriers to
build a diverse and inclusive environment while meeting accessibility requirements.
- Remote-friendly work environment will provide you with the flexibility to perform at your best.
- Upskilling through online courses, cross-functional development opportunities, and tuition
assistance.
- Competitive Rewards program including bonus, flexible vacation, personal, sick days and benefits
will start on day one.
- Community Engagement - no matter where you choose to work from; we offer opportunities for
community engagement & belonging with our various programs such as hackathons, contests,
cooking with friends, Humans of Digital and much more!
Additional Competition Information:
Please submit your resume and cover letter demonstrating your skills and experience matching the job
posting by email to
[email protected].
While we appreciate all submissions, only selected applicants will be contacted.