Empowering lives, healing hearts, embracing future
Are you ready to make a lasting impact in specialty care? We’re seeking a dedicated and dynamic Bilingual Associate Program Manager to join our Patient Support Programs at BioScript Solutions, where we put our patients first!
What we offer (and why you’ll love it here!):
- Growth Opportunities: Committed to fostering a culture of growth, where every team, member is encouraged to pursue new skills, expand their knowledge, and advance their careers.
- Vibrant Culture: Over 1,500 team members across Canada and year over year we manage to maintain an overall above industry engagement score by using a monthly pulse survey.
- Our People Say It Best: https://www.youtube.com/watch?v=gySeQnPY7Tg (https://www.youtube.com/watch?v=gySeQnPY7Tg)
- Attractive Compensation: Competitive salary, incentive program, and comprehensive benefits package.
- What & Where: Temporary (14 Month Contract), Full Time & Oakville, ON, Montreal QC, or Moncton, NB
- Closing Date: June 22, 2026
Why BioScript Solutions?
At BioScript, we're not just a company—we're a fast-growing company always putting patients first. Recognized as one of Canada’s Best Managed Companies, we believe in pushing boundaries, setting trends, and creating meaningful experiences that captivate and inspire. Our vibrant team is made up of innovative minds who are passionate about driving success and making an impact. Ready to be a part of this exhilarating journey?
Reporting to the Program Manager, the Associate Program Manager is responsible for supporting the day-to-day operations of the Patient Support Program(s). This is a position that includes supporting direct oversight of a team of reimbursement specialists, caseworkers, and/or administrative staff. The Associate Program Manager will be expected to participate in client meetings, business reviews, continuous improvement, and training & development to deliver Program services to the Program sponsor(s).
Your Mission:
- Ensure that the overall performance of the program and its respective services: reimbursement, patient coordination, medication management, etc is achieved.
- Influential leadership of program staff across Canada.
- In collaboration with the program manager, ongoing evaluation of program strengths, weaknesses and potential areas for improvement.
- In collaboration with the analytics team, facilitate the design, production and delivery of all program related reporting.
- In collaboration with the training team, author and implement program SOPs, work instructions, and any other training material.
- In collaboration with the finance team, ensure monthly invoices are created accurately, vendor invoices are reconciled, and submitted punctually to the appropriate parties.
- Participate/lead in respective client meetings and day to day client communications.
- Participate as directed by the Program Manager in any special projects.
- Make recommendations for changes in operations and assist in the execution of these changes.
- Collaborate with all internal departments who deliver program related services to ensure optimal execution and performance is achieved.
- Assist with quality assurance and quality improvement initiatives, overseeing the completion of all required CAPA activities, and Change Controls.
- Attend, as appropriate, therapeutically relevant conferences with the focus on client and stakeholder relationship building
- Bilingualism (French and English) is an asset.
What You Bring to the Table:
- A Bachelor’s degree program and/or an equivalent combination of experience and education is required.
- Experience: o A minimum of 3-5 years of experience in healthcare/pharmaceutical related field.
- Exceptional project management skills with experience in organizing, planning and executing projects from vision through implementation.
- Proven ability to manage multiple priorities and use critical thinking.
- Proven customer relationship and/or account management skills with direct client interaction.
- English proficiency is required for this position to effectively communicate with internal and external stakeholders.
Compensation: At BioScript, your base pay is one part of your total compensation package and is determined within a range. Our pay ranges are based on the local cost of labor benchmarks for each specific role, level, and geographic location.
We're proud to be an equal opportunity employer. As a people-centric organization, we’re committed to fostering a welcoming culture free of discrimination, and to providing a healthy and safe work environment where all team members can thrive as individuals. Through our commitment to diversity, inclusion, belonging, and equity, we strive to provide an accessible workplace, where individuals feel valued, respected, and supported every day.
We are committed to creating an inclusive and accessible work environment across Canada. In accordance with applicable provincial legislation, including Quebec’s Charter of the French Language, this job posting is provided in both French and English when required. For positions based in Quebec, French language proficiency is required to perform day-to-day duties. Bilingualism (French and English) is required for this position to effectively communicate with internal and external stakeholders.
We encourage and accept all applications, however, only candidates selected for interviews will be contacted. Accommodations can be made available on request for candidates taking part in all aspects of the selection process. For inquiries, please email the talent acquisition team at [email protected]. (mailto:[email protected])
Ready to make your mark? If you’re passionate about transforming ideas into extraordinary results and excited to join a forward-thinking team, we want to hear from you!
#INDA
