OVERVIEW
The primary role of the Irrigation Service Manager is to oversee all service operations and related duties.
PRIMARY DUTIES AND RESPONSIBILITIES
Oversee the service department and its day-to-day operations. This includes, but is not limited to: assisting in the facilitation and monitoring of service department tasks (e.g. responding to customer calls, preparing service quotations and invoices, scheduling service appointments, handling customer relations/issues and maintaining customer accounts.
Oversee the service technicians. This includes, but is not limited to: hiring of technicians, dispatch and efficient routing of technicians, monitoring and distributing inventory to technicians.
Other duties as assigned.
QUALIFICATIONS
Five to ten years irrigation industry experience; CLIA/WSIP designations desirable
Bachelor’s degree an asset
Previous customer service and management experience
Strong oral, written, time management and organization skills
Proficient computer skills (Microsoft Office); experience with Sage and Salesforce an asset
Ability to operate in a fast-paced environment
COMPENSATION
Salary is negotiable
Benefits package available
CONTACT
