Quality Assurance Supervisor - Production
Location: Leamington, ON
Salary Range: $60,500 - $80,000 per year
Company: ACCU-STAFF on behalf of our client
Position Summary
We are seeking a Quality Assurance Supervisor to join a manufacturing team in Leamington, ON.
Reporting to the QA Manager, you will supervise and coordinate a team of Quality Assurance Technicians focused on production, packaging, labeling, testing, and storage of finished products for the domestic market. The QA Supervisor will ensure all activities and facility operations meet all regulatory requirements.
Key Responsibilities
- Compliance Oversight: Oversee compliance of production and packaging to ensure all products meet regulatory requirements.
- Continuous Improvement: Conduct daily observations to identify efficiencies and opportunities to improve compliance and processes.
- Investigations: Collaborate with managers and supervisors to review non-compliance issues. Assist in investigations of incidents, deviations, and customer complaints.
- Documentation: Contribute to the creation and updating of Standard Operating Procedures, forms, and work instructions.
- Finished Goods Support: Review and release incoming components and finished goods in a timely manner. Communicate deficiencies promptly to ensure resolution.
- Reporting & CAPA: Maintain and create monthly reports on non-conformances, CAPAs, and follow-ups. Lead and guide completion of NC and CAPA processes. Coach operations team to complete reports in a timely manner.
- Team Leadership: Coach, lead, and mentor QA Technicians. Handle training, supervision, and succession planning within the QA department.
- Communication: Communicate and collaborate effectively with all levels from shop floor to senior management regarding compliance matters.
- Audits: Prepare for and participate in internal and external quality and regulatory audits.
- Other: Support R&D activities including trial protocols and data compilation. Work with HR and supervisors to resolve team conflicts. Other duties as assigned.
Key Attributes
- Leadership: Motivate team, ensure safety protocols are followed, and meet production and regulatory goals.
- Communication: Clear communicator who can manage expectations across departments.
- Problem-Solving: Identify and resolve compliance issues. Drive corrective and preventative actions.
- Time Management: Prioritize work for self and team to ensure all responsibilities are completed efficiently.
- Organization: Strong skills in managing investigations, customer complaints, and root cause analysis.
Qualifications & Experience
- BSc in Biological Science, Pharmacy, Food Science, or post-secondary diploma in a science-related technical discipline required.
- 3+ years experience in a Health Canada–regulated environment required. Industries include: cannabis, pharmaceutical, natural health products, food, or medical devices. Must include management of direct reports.
- 2+ years experience in Quality Assurance or Quality Control required.
- Working knowledge of the Cannabis Act, Cannabis Regulations, and Good Production Practices (GPP) required.
- Experience with Health Canada audits required.
- Existing Health Canada security clearance and QAP designation is an asset.
- Familiarity with electronic Quality Management Systems (eQMS) and document control is an asset.
- Self-motivated with strong decision-making, training, and leadership skills.
- Excellent written and oral communication skills with strong attention to detail.
About ACCU-STAFF
ACCU-STAFF’s mission is to help organizations find top industry talent and help people achieve their personal and professional goals through career growth.
We are honoured to be ranked among the Top 50 Staffing and Recruitment Firms in Canada out of nearly 30,000 firms nationwide. Forbes has also recognized us as one of the Best in Canada across all three major categories.
Accessibility
ACCU-STAFF has an accommodation process in place and provides accommodations for employees with disabilities. If you require a specific accommodation due to a disability or medical need, please contact Human Resources.
We thank all applicants for their interest. Only those selected for an interview will be contacted.
Pay: $60,000.00-$85,000.00 per year
Work Location: In person
