Do you crave stillness? How about working in an environment and community that cultivates and enhances stillness and mindfulness? clear float spa is your answer.
clear float spa is the product of our passion to spread the joys and benefits of stillness, float therapy and infrared saunas throughout the community. We are passionate about creating an unparalleled customer experience and are looking for outgoing hard-working individuals to join the clear float spa team.
Please visit our website at clearfloat.ca to learn more about our company.
**ALL APPLICATIONS MUST BE ACCOMPANIED BY A COVER LETTER. NO EXCEPTIONS.**
We have an immediate opening for a Customer Experience Leader in our Calgary location in the Mission neighbourhood. This opportunity requires a results-oriented, individual, who thrives on building relationships and accepting new challenges within an entrepreneurial environment.
Our new teammate will enjoy working in a wellness environment with access to our amenities, make meaningful connections with our long-standing community of wellness seekers, and make lots of tips along the way!
We are looking for someone with flexible hours and available to work mornings, evenings and weekends.
Reports to: Manager
Key Duties and Responsibilities
- Customer Sales – checking customers in, up-selling, customer follow-up and customer experience
- Responsible for opening and closing duties depending on the shift schedule
- Develop and maintain strong relationships with customers
- Deals with everyone in a professional and genuine manner
- Has a desire to genuinely connect with people
- Greet all customers at the door and determine their needs and demands
- Consistently communicate with management regarding any/all changes
- Ensure all pricing and any extras are understood by customers and they always know what to expect next
- Stay up to date on all new products and improvements
- Ensure shift coverage in collaboration with the President
- Return all customer phone calls within 20 minutes
Experience
- Min 3 years of customer-facing sales or customer service experience
- Strong verbal and written communication
- Thrive in a unique entrepreneurial environment
- Previous experience in a business administrative role is an asset
- Yoga or health and wellness background is a bonus
Ideal Candidate
- Flexible schedule and the ability to work weekends
- You have a passion for delivering an exceptional customer experience
- You have an entrepreneurial spirit and can get work done with minimal supervision
- Your attention to detail is unparalleled
- You can visualize the next step in the sales process so your customer is always aware of what to expect next
Resumes will not be considered if a cover letter is not submitted with the application.
Job Type:
Full-Time or Part-Time
Additional pay:
Benefits:
- Casual dress
- Company events
- Dental care
- Extended health care
- Flexible schedule
- On-site parking
- Wellness program
Schedule:
- 8 hour shift
- Mornings, Evenings and Weekend
- Overtime
Ability to commute/relocate:
- Calgary, AB T2S 3H9: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Customer Service: 3 year (preferred)
- Microsoft Office: 2 years (preferred)
Work Location:
In person
**Resumes will not be considered if a cover letter is not submitted with the application.**
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- Casual dress
- Company events
- Flexible schedule
- On-site parking
- Wellness program
Ability to commute/relocate:
- Calgary, AB: reliably commute or plan to relocate before starting work (required)
Education:
- Secondary School (preferred)
Experience:
- Microsoft Office: 1 year (preferred)
- Retail management: 1 year (preferred)
Work Location: In person
