The Job
Your overall responsibility is to ensure that guests have a positive and enjoyable breakfast experience by providing excellent guest service and maintaining a clean, organized, and well-stocked breakfast environment. This role plays a significant part in the overall guest experience and satisfaction with the hotel.
*This position is being posted to fill a current vacancy in our organization.
What You'll Do
- Prepare and present a variety of breakfast items to ensure an inviting and enjoyable experience for every guest.
- Set up and maintain the breakfast area, ensuring food, beverages, and supplies are fully stocked, fresh, and attractively displayed throughout service.
- Greet guests warmly, offer assistance as needed, and respond promptly to questions or concerns to ensure satisfaction.
- Maintain a clean and welcoming environment by wiping tables, clearing dishes, and monitoring overall dining area cleanliness.
- Adhere to all food safety, health, and sanitation standards, ensuring compliance with hotel and local regulations.
- Monitor inventory levels of breakfast supplies and communicate any shortages or maintenance needs to the Supervisor.
- Maintain an active and visual presence in the serving and dining areas, periodically checking in on guests and assisting where necessary.
- At the end of service, properly clear, clean, and store all breakfast items, equipment, and materials according to operating standards.
- Ensure the dining area is reset, floors mopped, and trash receptacles emptied in preparation for the next day’s service.
The above areas of responsibility are not all inclusive and may be amended from time to time.
Who We're Looking For
- Completion of secondary school diploma (Grade 12) or equivalent
- Minimum 1 year customer service experience
- Ability to communicate clearly and professionally in English
- Detail-oriented and organized, maintaining high standards of cleanliness and presentation
- Proactive and attentive, anticipating guest needs and responding promptly
- Ability to use sound judgment in day to day activities and decision making
- Must possess the ability to communicate effectively within a diverse team environment
- Ability to work effectively and collaboratively in a multi-cultural environment with co-workers, managers, and guests
- Must be flexible to work early mornings, weekends, and holidays
Why Join Us?
- Earn an hourly rate of $20.00
- Join a supportive team that values your skills, dedication, and growth.
- Advance your career through hands-on experience and clear development opportunities.
- Be part of a reputable hotel known for delivering exceptional guest service and quality.
- Enjoy job stability, competitive benefits, and flexible scheduling that supports work-life balance.
- Create meaningful, memorable experiences for guests from all over the world.
At The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central, your work matters — every day you’ll contribute to a team committed to excellence and making every guest’s stay extraordinary. Join us and be part of something special!
At The Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central, we help guests feel refreshed and ready to take on the day by caring for them and delivering what they need with a friendly, can-do attitude.
Owned and operated by Diamond Hotels Management Inc. we are committed to delivering exceptional, guest centric hospitality experiences, supporting our associates in meaningful ways, positively impacting the community and integrating sustainable tourism into every part of our business.
Working for our Quality Inn & Conference Centre/Comfort Inn & Suites Kingston Central property allows for many growth and development opportunities in each department and property, participating in fun, inclusive employee events, access to discounted Kingston Frontenacs Hockey Tickets, group insurance benefits for full-time employees, hotel discounts for you, your family and friends, and more!
We are committed to contribute to a systemic change in equity, diversity, and inclusion. Diamond Hotels is proud to be an equal opportunity employer. We commit to identify, prevent, and eliminate discrimination and harassment in all its forms with respect to race, color, ancestry, place of origin, physical or mental disability, sex, gender identity or expression, sexual orientation, age, religion, political belief, marital status, or family status of that person or that group or class of persons.
We are further committed to compliance with all fair employment practices relating to citizenship and immigration status. In recruiting for our team, we want to know more about the collective sum of your experiences, knowledge, innovation, self-expression, and talent that you invest in your work. We encourage members of designated groups and Indigenous Peoples to self-identify and apply.
We will also make accommodation available to job applicants with disabilities in the recruitment process. During this process, if an applicant requests accommodation, please contact Human Resources at 613-650-5420 and we will consult with the applicant and arrange for a suitable accommodation that takes into account the applicant’s accessibility needs.
Pay: $20.00 per hour
Benefits:
- Company events
- Discounted or free food
- On-site parking
Work Location: In person
