Program Manager: Community Housing & Inclusion Services
Location: Nanaimo , BC
Position Type: This is a Full Ttime position with a hybrid of fronline and manager hours
Schedule: Monday - Friday (8 am - 4 pm)
Wage: $32.00 - $35.57 per hour
Lead with Purpose, Grow with Us
At Bonaventure Support Services, we believe leadership means more than managing programs—it means inspiring people and creating opportunities for growth. As a Program Manager, you’ll oversee Community Housing & Inclusion services, guiding a team that supports adults or youth/children with diverse abilities to live meaningful, connected lives.
You’ll work closely with families, community partners, and staff to create safe, supportive environments where people can thrive. By combining your leadership skills with compassion and vision, you’ll help shape programs that foster belonging, independence, and meaningful participation in community life.
The Role
As Program Manager, you will:
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Provide leadership, supervision, and direction to staff, fostering a cohesive and supportive team culture.
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Oversee the delivery of high-quality, person-centered services that meet physical, emotional, social, vocational, and health needs.
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Collaborate with families, guardians, community partners (MCFD, CLBC, VIHA, Behavior Consultants, etc.), and Bonaventure’s leadership team.
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Develop and monitor Person-Centered Plans, Risk Assessments, and Health & Safety Plans
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Ensure compliance with CARF accreditation, agency policies, and relevant legislation (WorkSafeBC, Employment Standards, etc.).
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Manage program resources, including scheduling staff and reconciling expenditures.
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Support staff development through training, coaching, and performance feedback
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Build strong, trusting relationships with supported individuals, families, and the community
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Partner with HR and Directors on organizational problem-solving, hiring, and staff development.
What You Bring
We’re seeking leaders who combine strong organizational skills with compassion and vision. You’ll bring:
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Diploma/Degree in Social Services, Community Support Work, or related field—or equivalent experience
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Experience supervising teams and supporting individuals with diverse abilities
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Excellent communication, interpersonal, and leadership skills
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Proficiency in Word, Excel, Outlook, and electronic documentation systems
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Ability to manage multiple priorities and thrive in a dynamic, fast-paced environment
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Personal suitability to promote dignity, independence, and individuality
What We Offer
When you join Bonaventure, you become part of a values-driven organization that invests in both the people we serve and the people who lead. We offer:
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Extended health, dental, life insurance, and AD&D coverage (employer-paid portions)
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RRSP contribution program
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Vacation entitlement, starting at 3 weeks per year
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Employee & Family Assistance Program (EFAP)
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Leadership training and professional development opportunities
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A collaborative, supportive culture where your leadership makes a difference
Requirements
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Valid BC Class 5 Driver’s License
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MCFD Hub Screening with RCMP Criminal Record Check portion (employer facilitated)
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First Aid with CPR, Food Safe Level 1
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Immunization record or exemption, TB Screen, and Physician’s Declaration
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3 professional references (including one from your most recent employer)
About Us
Bonaventure Support Services is a dynamic and adaptable agency serving adults, youth, and children with diverse abilities across Vancouver Island. We are committed to person-centered, goal-directed services that foster safety, inclusion, and meaningful community participation. We are proud of our compassionate, collaborative culture where leaders and team members alike can thrive.
If you’re ready to bring your leadership skills to a role where every day makes a difference, we’d love to hear from you. We’re reviewing applications on a rolling basis—don’t wait to apply!
