Robertson & Company is seeking a Contractor Lifecycle Management Coordinator to play a critical role in delivering a best-in-class contractor experience while driving retention, extensions, and redeployment outcomes. This position sits at the center of our delivery model — acting as the operational backbone of contractor success and a key driver of revenue continuity through proactive lifecycle management. If you are highly organized, detail-oriented, financially motivated, and eager to build a career in a fast-paced, performance-driven environment, this role offers a unique opportunity to grow and make a measurable impact.
For over 25 years, Robertson has been recognized for its integrity, market expertise, and high-quality search delivery across Finance and Professional Services. Our hybrid recruitment model blends traditional relationship-based search with modern AI tools, CRM intelligence, and advanced sourcing technology—enabling our consultants to focus on strategic client engagement and impactful recruitment outcomes.
The Opportunity:
Own the Contractor Experience
- Manage end-to-end onboarding, including contractor documentation, compliance, and first-day readiness
- Ensure a seamless and professional onboarding experience for all new assignments
- Conduct structured check-ins at Day 5, Day 30, and Day 90 to ensure engagement and performance alignment
Drive Lifecycle Management & Retention
- Proactively track assignment timelines and key milestones across all active contractors
- Initiate extension conversations 60 days prior to assignment end dates
- Partner with clients, MSP/VMS stakeholders, and internal teams to secure contract extensions
- Coordinate and manage all extension-related documentation and approvals
Own Offboarding & Redeployment
- Lead structured end-of-assignment processes, including: o Exit coordination
- Hiring manager references
- Resume updates
- Proactively market active and exiting contractors to internal opportunities
- Partner with recruiters to drive redeployment outcomes and minimize contractor downtime
Operate as a Central Hub
- Act as the primary point of coordination across
- Contractors
- Recruiters
- Account Managers
- Payroll & Compliance teams
- Client hiring managers
- MSP/VMS partners
- Ensure all lifecycle activities are accurately tracked and documented within systems
Performance & Success Metrics
You will be measured on a combination of operational excellence and outcome-driven performance, including:
- Onboarding accuracy and compliance
- Completion and documentation of contractor check-ins (5/30/90)
- Timely execution of extension and offboarding processes (within 60 days of end date)
- Contractor extension rates
- Contractor redeployment outcomes
This role includes variable compensation tied directly to extension and redeployment performance.
Core Skills & Attributes
- Highly organized with exceptional attention to detail
- Strong written and verbal communication skills
- High level of accountability and ownership
- Process-driven with the ability to manage multiple workflows simultaneously
- Financially motivated and performance-oriented
- Comfortable proactively engaging and following up with multiple stakeholders
Why Join Robertson
Established Market Leadership
- 25 years of success in Accounting, Finance, and Professional Services recruitment
- A respected brand with long-standing client relationships
Modern Recruitment Infrastructure
- AI-supported sourcing and advanced recruitment automation
- Optimized CRM workflows and data-driven insights
- Tools that reduce administrative work and enhance strategic output
Professional Growth & Career Pathing
- Entrepreneurial runway to build long-term desk ownership
- Opportunities to advance into team leadership or practice management
- Structured professional development, coaching, and training
Compensation & Benefits
- Competitive base salary + bonus
- 100% employer-paid benefits (medical, dental, vision, prescriptions, wellness)
- 100% employer-matched RRSP program
- Downtown Toronto
Diversity, Equity & Inclusion
Robertson is an equal opportunity employer and a certified diverse supplier. We are committed to creating a representative and inclusive workplace. We welcome applications from all qualified individuals regardless of race, gender identity, sexual orientation, disability, Indigenous status, or any other legally protected characteristic.
“We use AI technology as part of our application review process to assist in screening and assessment. All applications are also reviewed by our recruitment team.”
How to Apply: If you are a motivated professional looking to contribute to a leading team, please submit your resume outlining your qualifications and experience relevant to this role. Robertson values diversity and is committed to creating an inclusive workplace. We invite all qualified individuals to apply.
Robertson is an equal opportunity employer committed to diversity and inclusion. We are a certified diverse supplier and actively seek to foster a representative and inclusive workforce. We welcome applications from all qualified individuals, regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, Aboriginal status, or any other legally protected factors. Join us in building a diverse and inclusive environment.
