Sales Representative (Auto & Home Insurance)
Explore an exciting opportunity in the insurance sector where communication, customer service, and relationship-building are at the heart of daily activities. Work in a performance-driven environment, support customer outreach initiatives, and gain valuable industry experience along the way.
What is in it for you:
- 4-month contract with the potential for permanent employment.
- Full-time position: 37.50 hours per week.
- On-site work in a dynamic environment.
- Monday to Friday: 8:00 am to 8:00 pm.
- Saturday: 8:30 am to 4:30 pm.
- Advance notice of work schedules will be provided.
Responsibilities:
- Support high-volume outbound calls through an automated dialer system.
- Engage customers professionally to introduce auto and home insurance offerings.
- Identify customer needs and qualify leads for follow-up by licensed advisors.
- Accurately document call outcomes, customer details, and next steps in the system.
- Schedule callbacks or transfers to the appropriate sales teams.
- Maintain compliance with all regulatory and company guidelines.
- Meet or exceed daily and weekly performance targets, including call volume and lead generation.
- Handle objections effectively while maintaining a positive customer experience.
What you will need to succeed:
- Previous experience in a call center, outbound sales, or customer service role preferred.
- Strong communication and interpersonal skills.
- Comfortable handling a high volume of calls in a fast-paced environment.
- Ability to build rapport quickly and engage customers effectively.
- Basic computer skills and experience using CRM and dialer systems.
- Results-oriented with a strong work ethic.
Why Recruit Action?
Recruit Action (agency permit: AP-2504511) provides recruitment services through quality support and a personalized approach. As part of the screening process, some applications may be reviewed using artificial intelligence tools. Only candidates who meet the hiring criteria will be contacted.
Job Types: Full-time, Fixed term contract
Contract length: 10 months
Pay: $22.00 per hour
Benefits:
Application question(s):
- Are you comfortable working in the office 5 days per week?
- Are you comfortable working rotational shifts Monday to Friday between 8:00 AM and 8:00 PM, and Saturdays from 8:30 AM to 4:30 PM?
Experience:
- Call center, outbound sales, or customer service role: 1 year (required)
- Basic computer skills: 1 year (required)
- Using CRM and/or dialer systems: 1 year (required)
- Basic knowledge of insurance products and services: 1 year (preferred)
Work Location: Hybrid remote in Markham, ON
