Overview
Join our dynamic dental team as a Dental Receptionist, where you will be the friendly face and efficient coordinator that keeps our practice running smoothly. This vital role combines exceptional administrative skills with a passion for patient care, ensuring each patient feels welcomed and valued from the moment they walk through our doors. Your energetic approach will help foster a positive environment, streamline appointment scheduling, and support our clinical team with professionalism and enthusiasm. Paid position, offering growth opportunities within a vibrant healthcare setting.
Responsibilities
- Greet patients warmly and manage check-in/check-out procedures with a positive attitude.
- Schedule, reschedule, and confirm patient appointments using dental practice management software such as Dentrix and Epic.
- Handle multi-line phone systems efficiently to answer inquiries, provide appointment information, and direct calls appropriately.
- Maintain accurate patient records by updating electronic medical records (EMR) systems and managing documentation in compliance with privacy regulations.
- Verify insurance information, process claims, and communicate coverage details clearly to patients.
- Manage front desk operations including billing, payments, and processing correspondence to ensure smooth daily workflow.
- Support clinical staff by coordinating patient flow and preparing necessary paperwork for procedures.
Skills
- Proficiency with dental practice management software, Tracker knowledge is an asset.
- Strong understanding of medical terminology relevant to dental and healthcare settings.
- Experience working in a dental or medical office environment, especially in front desk or administrative roles.
- Familiarity with electronic medical records (EMR) systems and maintaining accurate documentation.
- Excellent communication skills for interacting with patients, staff, insurance companies, and vendors.
- Ability to manage multi-line phone systems efficiently while maintaining professionalism under pressure.
- Demonstrated organizational skills with attention to detail in handling scheduling, billing, and recordkeeping tasks.
Join us to make a meaningful difference in patients’ lives while advancing your career in a fast-paced, friendly environment!
Pay: $25.00-$35.00 per hour
Benefits:
- Dental care
- On-site parking
Experience:
- Dental receptionist: 4 years (required)
- Tracker: 1 year (required)
Work Location: In person
